ServiceNow CIS-SPM Practice Exams
Last updated on Oct 22,2026- Exam Code: CIS-SPM
- Exam Name: Certified Implementation Specialist - Strategic Portfolio Management
- Certification Provider: ServiceNow
- Latest update: Oct 22,2026
Question #51
In order to map custom fields from Microsoft Project to ServiceNow when importing a project, you must first:
- A . Configure the Project form
- B . Create custom fields in your ServiceNow instance
- C . Export the project to XML format
- D . Import your project
Correct Answer: B
B
Explanation:
In order to map custom fields from Microsoft Project to ServiceNow when importing a project, you must first create custom fields in your ServiceNow instance that match the names and data types of the custom fields in Microsoft Project. This will allow you to map the custom fields using a transform map when importing the project. You can find more information about this process in the Product Documentation for ServiceNow.
B
Explanation:
In order to map custom fields from Microsoft Project to ServiceNow when importing a project, you must first create custom fields in your ServiceNow instance that match the names and data types of the custom fields in Microsoft Project. This will allow you to map the custom fields using a transform map when importing the project. You can find more information about this process in the Product Documentation for ServiceNow.
Question #52
As a demand manager, you can view an artifact from a demand.
What artifacts are part of a demand?
- A . Stories, Vulnerability Tasks, Enhancements.
- B . Incidents, Problems, Change.
- C . Decision, Risk, Requirements.
- D . Project, Defect, Requests.
Correct Answer: C
C
Explanation:
According to the ServiceNow documentation1, a demand manager can view and edit the following artifacts from a demand:
Decision: A decision that affects the demand or its outcome2.
Risk: A risk that could impact the demand or its outcome3.
Requirement: A requirement that defines the scope or functionality of the demand4.
The other options are not artifacts of a demand, but rather related entities that can be created from a demand or linked to a demand.
1: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/demand-management/concept/c_DemandManagement.html
2: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/demand-management/task/t_CreateADecision.html
3: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/demand-management/task/t_CreateARisk.html
4: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/demand-management/task/t_CreateARequirement.html
C
Explanation:
According to the ServiceNow documentation1, a demand manager can view and edit the following artifacts from a demand:
Decision: A decision that affects the demand or its outcome2.
Risk: A risk that could impact the demand or its outcome3.
Requirement: A requirement that defines the scope or functionality of the demand4.
The other options are not artifacts of a demand, but rather related entities that can be created from a demand or linked to a demand.
1: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/demand-management/concept/c_DemandManagement.html
2: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/demand-management/task/t_CreateADecision.html
3: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/demand-management/task/t_CreateARisk.html
4: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/demand-management/task/t_CreateARequirement.html
Question #53
If a sub-project and parent project have different project currencies, this property should be set to true for cost roll-ups.
- A . com.snc.project.calculate_roi
- B . com.snc.project.rollup_project_start_date
- C . com.snc.project.copy.additional_attributes
- D . com.snc.project.multicurrency.rollup_if_different
Correct Answer: D
D
Explanation:
According to the ServiceNow documentation1, this property controls whether the cost roll-ups are performed when a sub-project and parent project have different project currencies. If this property is set to true, then the system converts the sub-project currency to the parent project currency using the exchange rate table and performs the cost roll-ups. If this property is set to false, then the system does not perform the cost roll-ups for sub-projects with different currencies.
1: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-management/reference/r_Properties.html
D
Explanation:
According to the ServiceNow documentation1, this property controls whether the cost roll-ups are performed when a sub-project and parent project have different project currencies. If this property is set to true, then the system converts the sub-project currency to the parent project currency using the exchange rate table and performs the cost roll-ups. If this property is set to false, then the system does not perform the cost roll-ups for sub-projects with different currencies.
1: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-management/reference/r_Properties.html
Question #54
Which artifacts can be linked to either a program, a portfolio, both, or neither? Choose 2 answers
- A . Operational plans
- B . Demands
- C . Test cases
- D . Stories
- E . Projects
Correct Answer: BE
BE
Explanation:
BE
Explanation:
Question #55
When copying a source project to a target project, what fields are copied by default? Choose 3 answers
- A . Planned dates.
- B . Duration fields.
- C . Number.
- D . Short description.
- E . State
Correct Answer: ABD
ABD
Explanation:
ABD
Explanation:
Question #56
Which stage of the Now Create methodology includes Transition, Mobilize, Prepare and Conduct?
- A . Initiate
- B . Prepare
- C . Close
- D . Transition
Correct Answer: D
D
Explanation:
The Transition stage of the Now Create methodology includes the activities of Transition, Mobilize, Prepare and Conduct. This stage is focused on transitioning the solution from development to production, mobilizing the stakeholders for the go-live, preparing the environment and data for the launch, and conducting the final testing and validation. You can find more information about the Transition stage in the Now Create ebook or the Project Methodology website for ServiceNow.
D
Explanation:
The Transition stage of the Now Create methodology includes the activities of Transition, Mobilize, Prepare and Conduct. This stage is focused on transitioning the solution from development to production, mobilizing the stakeholders for the go-live, preparing the environment and data for the launch, and conducting the final testing and validation. You can find more information about the Transition stage in the Now Create ebook or the Project Methodology website for ServiceNow.
Question #57
Idea [im_idea_core] is directly extended from which table?
- A . It is not extended from any table
- B . Task
- C . Idea Modules
- D . Project
Correct Answer: A
A
Explanation:
According to the ServiceNow documentation1, the Idea [im_idea_core] table is a base table that is not extended from any other table. It stores information about ideas and their categories. The other options are incorrect because:
Task: The Task table is a base table that is extended by many other tables, such as Project, Demand, Incident, etc2.
Idea Modules: The Idea Modules table is a child table of the Idea [im_idea_core] table that defines the idea modules displayed on the Idea Portal3.
Project: The Project table is a child table of the Task table that stores information about projects.
1: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/demand-
management/reference/r_IdeaTable.html
2: https://docs.servicenow.com/bundle/vancouver-platform-administration/page/administer/table-administration/concept/c_TableHierarchy.html
3: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/demand-management/reference/r_IdeaModulesTable.html : https://docs.servicenow.com/bundle/vancouver-it-usiness-management/page/product/project-management/reference/r_ProjectTable.html
A
Explanation:
According to the ServiceNow documentation1, the Idea [im_idea_core] table is a base table that is not extended from any other table. It stores information about ideas and their categories. The other options are incorrect because:
Task: The Task table is a base table that is extended by many other tables, such as Project, Demand, Incident, etc2.
Idea Modules: The Idea Modules table is a child table of the Idea [im_idea_core] table that defines the idea modules displayed on the Idea Portal3.
Project: The Project table is a child table of the Task table that stores information about projects.
1: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/demand-
management/reference/r_IdeaTable.html
2: https://docs.servicenow.com/bundle/vancouver-platform-administration/page/administer/table-administration/concept/c_TableHierarchy.html
3: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/demand-management/reference/r_IdeaModulesTable.html : https://docs.servicenow.com/bundle/vancouver-it-usiness-management/page/product/project-management/reference/r_ProjectTable.html
Question #58
The combination of the user and the assigned portfolio must be unique when adding a user to which registry?
- A . Application Registry.
- B . Event Registry.
- C . UX Page Registry.
- D . Stakeholder Registry.
Correct Answer: D
D
Explanation:
According to the Stakeholder Registry document, the combination of the user and the assigned portfolio must be unique when adding a user to the stakeholder registry. The stakeholder registry is a table that stores information about the stakeholders of a portfolio. The other options are not correct, as they are not registries that require a unique combination of user and portfolio. The application registry is a table that stores information about the applications in the system. The event registry is a table that stores information about the events that trigger notifications. The UX page registry is a table that stores information about the UX pages that are available for portfolios.
D
Explanation:
According to the Stakeholder Registry document, the combination of the user and the assigned portfolio must be unique when adding a user to the stakeholder registry. The stakeholder registry is a table that stores information about the stakeholders of a portfolio. The other options are not correct, as they are not registries that require a unique combination of user and portfolio. The application registry is a table that stores information about the applications in the system. The event registry is a table that stores information about the events that trigger notifications. The UX page registry is a table that stores information about the UX pages that are available for portfolios.
Question #59
What is a data copy of the current project’s task, schedule, or structure that can be used for comparison reporting later?
- A . Accrual
- B . Commitment
- C . Baseline
- D . Forecast
Correct Answer: C
C
Explanation:
A baseline is a data copy of the current project’s task, schedule, or structure that can be used for comparison reporting later. A baseline captures the original plan of the project and allows you to track the changes and deviations from the plan over time. You can create multiple baselines for a project and compare them with the current state of the project. You can find more information about baselines in the Product Documentation for ServiceNow.
C
Explanation:
A baseline is a data copy of the current project’s task, schedule, or structure that can be used for comparison reporting later. A baseline captures the original plan of the project and allows you to track the changes and deviations from the plan over time. You can create multiple baselines for a project and compare them with the current state of the project. You can find more information about baselines in the Product Documentation for ServiceNow.
Question #60
What does the project status report allow project managers to do? Choose 2 answers
- A . View the project Gantt chart
- B . View the WBS
- C . Show historical trend of project KPI’s
- D . Print as a PDF attachment
Correct Answer: CD
CD
Explanation:
The project status report allows project managers to do the following:
Show historical trend of project KPI’s: The project status report displays the key performance indicators (KPIs) of the project, such as schedule variance, cost variance, and earned value. It also shows the historical trend of these KPIs over time, which helps project managers monitor the progress and performance of the project. You can find more information about the project status report KPIs in the Product Documentation for ServiceNow.
Print as a PDF attachment: The project status report can be printed as a PDF attachment and sent to the stakeholders or sponsors of the project. This helps project managers communicate the status and health of the project in a clear and concise format. You can find more information about the project status report PDF attachment in the Product Documentation for ServiceNow.
CD
Explanation:
The project status report allows project managers to do the following:
Show historical trend of project KPI’s: The project status report displays the key performance indicators (KPIs) of the project, such as schedule variance, cost variance, and earned value. It also shows the historical trend of these KPIs over time, which helps project managers monitor the progress and performance of the project. You can find more information about the project status report KPIs in the Product Documentation for ServiceNow.
Print as a PDF attachment: The project status report can be printed as a PDF attachment and sent to the stakeholders or sponsors of the project. This helps project managers communicate the status and health of the project in a clear and concise format. You can find more information about the project status report PDF attachment in the Product Documentation for ServiceNow.