ServiceNow CIS-SP Practice Exams
Last updated on Oct 22,2026- Exam Code: CIS-SP
- Exam Name: ServiceNOW Certified Implementation Specialist - Service Provide
- Certification Provider: ServiceNow
- Latest update: Oct 22,2026
A System Administrator wants to setup their domain hierarchy in a new instance, which practice should they follow when creating the structure?
- A . A domain heirarchy 3-5 layers deep that allows for use of contains if needed and contains a defualt domain
- B . Using Service Offerings in the domain hierarchy
- C . A domain heirarchy 3-5 layers deep that allows for use of contains if needed and does not contain a defualt domain
- D . Having a totally flat domain heirarchy with no TOP domain
- E . Adding several domain layers below TOP before getting to the customer domain
Which are required to retrieve and commit an update set? Choose 2 answers
- A . A change request must be approved.
- B . You must be working in a non-production instance.
- C . You must have the admin role.
- D . The domain picker must be set to global.
When an administrator working in a domain modifies a policy that exists in a higher domain or in global, the system automatically:
- A . Creates a new Pol‘cy and application in the current domain
- B . Modifies original policy but not current domain
- C . Creates a new record for that administrators current domain and overrides the original
- D . Modifies the module record and overrides the original
What happens when the glide.knowman.allow_edit_global_articles system property is enabled ?
- A . Users in global can check out and edit global articles
- B . Users from any domain with a knowledge admin role and can check out and edit global articles
- C . Users with admin rights from global domain can check out and edit global articles
- D . Any user from a domain other than the global domain can check out and edit global articles
On a new standalone table, what domain will a new record be created in by default?
- A . The users home domain
- B . The user’s current session domain
- C . The records domain
- D . The domain of the referenced company
To grant domain visibility to a user you can. Choose 2 answers
- A . Associate a visibility domain to one of the user’s roles
- B . Associate a visibility domain to the user record
- C . Associate a visibility domain to the user’s domain
- D . Set the visibility domain’s parent to the user’s domain
- E . Associate a visibility domain to one of the user’s groups
To data separate a new table, add a field named:
- A . sys_domain with a field type of String.
- B . sys_domain with a reference to the Domain table.
- C . sys_domain with a field type of Domain ID.
- D . Domain referencing the Company table.
What domain must administrators choose to apply an Updates Set?
- A . Global
- B . Top
- C . The domain of the Update Set.
- D . The parent domain of the Update Set.
What tables that are considered process related tables are excluded from domain separation? Choose 3 answers
- A . Ul Policies
- B . Business Rules
- C . Access Controls
- D . System Property
- E . Workflow
- F . Client Scripts
- G . Script Include
What’s a good globally unique candidate field that could be used to populate User ID?
- A . Last Name
- B . Employee Number
- C . Email
- D . SSN