ServiceNow CIS-SP Practice Exams
Last updated on Oct 22,2026- Exam Code: CIS-SP
- Exam Name: ServiceNOW Certified Implementation Specialist - Service Provide
- Certification Provider: ServiceNow
- Latest update: Oct 22,2026
If a user has the ITIL role and resides in the MSP domain, which is true?
- A . They have that role in all domains they have access to.
- B . They may be granted the Admin role in other domains.
- C . They can administer other domains by granting the Domain Admin role.
- D . They can be restricted to self-service in other domains by granting the Self-Service role.
Visibility can be granted to users by which of the following means:
Choose 2 answers
- A . User visibility domains
- B . Group Membership
- C . Role
- D . Default Domain
Even though the Inbound Actions table has a domain field, records in this table should all be placed in this single location within the domain hierarchy.
- A . Default
- B . Top
- C . Service Provider
- D . Global
Which role restricts access and allows for managing items in a domain-separated catalog?
- A . catalog_manage_admin
- B . catalog admin
- C . catalog_manager
- D . domain_catalog_admin
A Service Provider Incident Manager wants to create a ‘Plan Definition’ for Task Communication Management for a specific customer domain when a major incident is accepted on-behalf of that specific domain.
In what domain should they create the definition?
- A . Default
- B . Global
- C . Top
- D . Customer domain
- E . Service Provider domain
What is the best practice regarding User Criteria and Shared Knowledge Bases?
- A . Knowledge bases and User criteria should be defined in Global
- B . Knowledge bases and User criteria should be defined in the company domain
- C . Knowledge bases and User criteria should be defined in the parent domain so that they can be visible in a child domain
- D . Knowledge bases and User criteria should be defined in the service provider domain
What is the purpose of the Domain Separation Center?
- A . Global admins, rack domain separation activities
- B . configuring and managing domain separation
- C . domain admins to manage their specific domain
- D . configure and review domain configuration audits for errors and warnings
Which represents the direction in the domain hierarchy in which can you see data?
- A . You can see data in child domains of your current domain (downstream)
- B . You can see data in parent domains of your current domain (upstream).
- C . You can only see data in your current domain.
- D . You can see data from parents and children of your current domain.
If a business rule exists in the parent domain and a separate non-overriding business rule exists in the child domain, which rule will run for the child domain?
- A . The parent rule will run
- B . Both rules will run
- C . The child rule will run
- D . Neither rule will run
Why would you set Choice Action to Ignore on a transform field map?
- A . To avoid inserting dummy referenced records into global.
- B . To reject new rows that doen’t have choice values present.
- C . To insert missing rows in a referenced table.
- D . To transform a field value using a script.