Salesforce Salesforce Slack Administrator Practice Exams
Last updated on Oct 22,2026- Exam Code: Salesforce Slack Administrator
- Exam Name: Salesforce Certified Slack Administrator Exam
- Certification Provider: Salesforce
- Latest update: Oct 22,2026
Your company just moved to Slack Enterprise Grid after years of using Slack inconsistently across departments. As the new Org Admin, it is up to you to decide on a strategy to move everyone onto Slack.
Currently:
• The marketing team has one workspace with hundreds of channels, hundreds of thousands of messages and custom emoji in their workspace.
• The sales team has two workspaces, "The Greatest Sales Team" and "More Deals More Money, each with a few dozen channels and thousands of messages.
What is the best approach for streamlining your Enterprise Grid Design while still meeting the needs of your organization? (Select the best answer.)
- A . Move all the data out of the two sales workspaces and into the marketing workspace. Rename the marketing workspace to "Marketing and Sales." Archive the two sales workspaces.
- B . Delete the two sales workspaces and create a new workspace called "Kales* since
you can’t change core workspace details such as the URL. Leave the marketing workspace as-is. - C . Consolidate "More Deals More Money and "The Greatest Sales Team, and then
rename the workspace as "Sales." Then, update the URL to align with your o rename the organization’s branding. Leave the marketing workspace as-is. - D . Export all the existing workspace data from all workspaces and then import it into your new Enterprise Grid Org as a single consolidated workspace
You’ve just joined the Org Admin team at your organization. To become familiar with the current processes, you begin to review the Organization Settings dashboard. You notice that the setting for "public file sharing" is toggled to "enabled" in your organization.
What ability does enabling "public file sharing" give members?
- A . Members can share files externally by creating public URLs.
- B . Members can share files in public channels within the Slack Enterprise Grid.
- C . Members can share files with guests in Slack.
- D . Members can share files externally via Slack Connect channels.
In your role as an Org Admin, you often answer questions from users regarding the best way to
communicate in channels, threads, and direct messages (DMs) Recently, a user who is working on a market research project asked for your advice on how to share a report within Slack. The VP of Human Resources (HR) requested the report, which includes sensitive internal data. Typically, communication related to the project takes place in a public project channel.
What should you recommend the user do?
- A . Send the report in a group DM to the VP and anyone whose information is included in the report.
- B . Create a private project channel to share the report with the VP and anyone whose information is included.
- C . Send the report in a DM to the VP of HR
- D . Post the report in the project s public channel
You re a Workspace Owner for a Slack Business+ workspace. Your organizations sales team expresses interest in working with their customers in Slack. Customer relationships tend to be long term, though representatives tend to transition accounts frequently.
Given that the sales rep assigned to a given customer often changes, which best practice process should you establish to allow the sales team to engage with their customers in the Business+ workspace?
- A . Invite the customers la the respective existing account channels as Single Channel Guests and archive the channels when the relationship ends.
- B . Create new account channels and share them with the respective customers using Slack Connect.
- C . Create new account channels and add the respective customers as Single Channel Guests with an expiration date of 1 year
- D . Create a new free Slack workspace, and invite the sales team and the customer care teams as full members.
What are the main benefits of Workflow Builder? (Choose all that apply.)
- A . It supports integration with various third-party apps for easy data transfer between services.
- B . Non-developers can easily automate business processes.
- C . Templates are available for download.
- D . Developers and engineers can easily automate efficiencies in their development.
The Customer Support team for Large Inc is now using Slack to access the tools and information they need to help customers quickly.
As an Admin, what should you do to set them up for success? (Choose all that apply.)
- A . Allow everyone on the Customer Support team to approve and install the apps they need.
- B . Approve and install apps to integrate their support tools with Slack.
- C . Streamline an incident management workflow.
- D . Organize and name channels in a way that makes information, procedures, and policies easier for people to find.
The Slack implementation team at Large Inc is confirming all of the settings on their new Enterprise Grid organization and wants to make sure that they have appropriately involved the Security team in any critical security decisions.
Which TWO of the following settings are most critical to discuss with their Security team? (Choose two.)
- A . Whether to enable admin-approved apps
- B . Who is allowed to add custom emoji
- C . Who can create and archive channels
- D . Who can invite new members
You’ve been working amongst a small group of experienced Slack admins.
Your company is beginning to grow exponentially, and the following responsibilities are beginning to overwhelm your small admin team:
• Managing how channels are administered.
• Creating and managing legal holds.
• Managing users.
Your team decides to assign a few system roles to support the admin team.
Which role will be responsible for assigning admin responsibilities? (Select the best answer.)
- A . Compliance Admin
- B . Roles Admin
- C . Channels Admin
- D . Users Admin
A user with a claimed email domain tries to create a new workspace. The user is redirected to the Enterprise Grid org’s workspace directory and is asked to join an existing workspace or contact the Grid Org Owners for more details.
True or False: Claiming relevant domains for your Enterprise ensures that all workspaces are subject to the organization’s Grid policies, such as message retention, SSO/security settings, and eDiscovery/archiving.
- A . True
- B . False
You’re an Org Admin for a global organization operating in multiple time zones. in your org-wide #help-slack channel, members are reporting that they are receiving notifications outside of their working hours from other members operating in different time zones.
In addition to recommending Do Not Disturb (DND) preferences, how can you help promote a digital HQ at your organization and ensure that members are receiving notifications only during working hours? (Select the best answer.)
- A . Enable members to set their profile status to Away whenever they are not online.
- B . Enable members to use the Scheduled Send feature so that messages can be sent during shared working hours,
- C . Enable members to view a recipient’s local time within their profile before sending a message.
- D . Enable members to set reminders for themselves to send the message during shared working hours