Salesforce Salesforce Slack Administrator Practice Exams
Last updated on Oct 22,2026- Exam Code: Salesforce Slack Administrator
- Exam Name: Salesforce Certified Slack Administrator Exam
- Certification Provider: Salesforce
- Latest update: Oct 22,2026
During a re-org within your organization, a decision is made to rename the Information Technology (IT) department to Business Technology (BT). As a result of this change, a large number of channels will need to update the prefix #it- to #bt-. The individual who created the #it-channels is no longer with the organization.
What is the most efficient strategy to ensure the channel prefixes are updated?
- A . Use your preference menu to create an automatic keyword notification for IT and BT.
- B . Promote members leading the IT to BT department name change initiative to the Channel Manager role In the key channels.
- C . Write a script using the channels API to rename all channels with "#it-to "#bt-" in bulk.
- D . Join all public IT channels and request access to private chanpefs.in order to update the channel settings.
You’re a Workspace Admin looking to set up a user group for a new hire class your organization has recently hired.
What is a key benefit of setting up a user group for these individuals?
- A . These users will only be granted access to the channels that they’ve been added to, ensuring that other organization channels remain confidential until they complete their onboarding.
- B . The user group can then be added to all relevant new-hire and onboarding channels, ensuring that no one gets left behind or is accidentally excluded from any channels they should be in.
- C . When writing a message from any of their workspaces on the Enterprise Grid, any member can send a notification to the new hires with one @mention.
- D . Admins can foster a sense of community by creating a group-only direct message (DM).
Large Inc has a number of apps pre-approved in the App Directory for their teams to use, but their admins want to nominate a group of "App Approval Ambassadors" in addition to their Workspace Owners. These "Ambassadors" will be responsible for reviewing and approving or denying apps in a #plz-app-request channel.
How can the Org Admin ensure that these "Ambassadors" are able to most efficiently approve or deny apps?
- A . Have the "Ambassadors" conduct app review in the channel, using emoji to alert the Admins to whitelist the app.
- B . Promote the "Ambassadors" to Workspace Owners in Slack.
- C . Promote the "Ambassadors" to Workspace Admins in Slack.
- D . Add the "Ambassadors" as "selected members or groups" to manage Approved Apps.
You’re a Workspace Admin on the Slack Pro plan. Your compliance team asks you to prevent users from creating free workspaces with their organization email addresses.
What should you recommend?
- A . stay on the Slack Pro plan, and enable domain claiming.
- B . Upgrade to the Slack Business+ plan, and enable Enterprise Key Management (EKM).
- C . Upgrade to the Slack Enterprise Grid plan, and enable domain claiming.
- D . Ask your Org Owner to enable two-factor authentication (2FA).
Your company is on the Slack Enterprise Grid plan. The marketing team is working on a new branding campaign and would like to add consultants to your org as Multi-Channel Guests.
What should the marketing team do to request access for these consultants? (Select the best answer.)
- A . invite consultants through the workspace drop-down menu, and route approvals to a dedicated channel for admin approval.
- B . Add the consultants as full members to provide the most flexibility in their ability to access necessary channels.
- C . @mention their Workspace Admin in the appropriate #proj channel to request guest
- D . Direct message (DM) an Org Owner requesting that their consultants be added as guests.
A team member is managing a long-term project that involves collaborating with internal and external users via Slack.
Which statement is true about users managing the channel once the project work concludes?
- A . The team member will need to be promoted to a Workspace Admin so they can manage the current project channel and any future project channels.
- B . Other users must be prevented from posting in the channel so that it’s automatically archived due to inactivity once the project ends.
- C . The team member who created the channel will automatically be assigned the Channel Manager role and can archive the channel.
- D . Other users should set an automatic expiration timeline for the channel so that it’s automatically deleted after a certain date.
As an admin, managing apps for every workspace in an Enterprise Grid org can be time consuming and distract you from the most critical tasks.
What is the most efficient way to manage apps at your organization?
- A . Identify and restrict all apps that pose the most security risks to your organization, while automatically approving users to download any apps that don’t fall within the restricted list.
- B . Identify commonly used apps for your organization once per year, and set those apps to be automatically approved at the org level via whitelisting.
- C . Require end users to rate the complexity of their apps as high, medium, or low risk before submitting an app approval request.
- D . Create rules based on a chain of comparisons for each app request to be checked against and then approved or restricted based on the specified criteria.
You’re an Org Owner on the Slack Enterprise Grid plan responsible for posting new for your entire organization to read. You want to limit posting permissions to admins only.
Sometimes the newsletters contain important action items, so it’s important that everyone in your organization sees the message.
What is the best way to post your message? (Select the best answer)
- A . Create a default org-wide channel called #announcements, and post your newsletter in this channel.
- B . Send your newsletter to your team’s channel and then copy/paste the link to your message to each team channel in your organization.
- C . Send your newsletter in all of your department-specific channels to maximize visibility.
- D . Send your newsletter to your organizations #general channel, and use the @channel notification
As a Workspace Owner on the Slack Business+ plan, you need to set message retention policies for your workspace. You’d like to keep important information in Slack so that employees can search for it, but there are a few channels with messages that you don’t need to save for more than one month.
How should you set up your data retention policies? (Select the best answer.)
- A . Set your global message retention policies for one month, and adjust retention settings for important channels to keep everything.
- B . Keep the default retention settings, but set a message retention policy of one month for channels with less important information.
- C . Set the retention policy for public channels to keep all messages .and allow members to determine how long they’d like to keep messages in private channels.
- D . Set the retention policy for private channels to keep everything, and set the retention policy for public channels to one month.
You’re an Org Owner on your organizations slack enterprise grid instance an employee recently quit and there’s a concern that the employee exported sensitive information prior to leaving. the security team know what this former employee may have accessed.
What should you do? (Select the best answer.)
- A . Revoke the encryption key with the Enterprise Key Management (EKM) feature so that the data from the former employee’s account is protected.
- B . Use the member analytics dashboard to confirm the former employee’s account activity.
- C . Export the former employee’s access logs from the admin dashboard.
- D . Access your security information and event management (SIEM) fool to view actions logged by the former employee.