Salesforce Health Cloud Accredited Professional Practice Exams
Last updated on Oct 22,2026- Exam Code: Health Cloud Accredited Professional
- Exam Name: Salesforce Health Cloud Accredited Professional
- Certification Provider: Salesforce
- Latest update: Oct 22,2026
Question #91
Prior to go-live for Bloomington Caregivers, a consultant loads the future system users into Salesforce.
Which two permission set licenses should the consultant assign to the users to give them access to Health Cloud? Choose 2 answers
- A . Heath Cloud permission set license
- B . Health Cloud Standard permission set license
- C . Health Cloud Foundation permission set license
- D . Health Cloud Platform permission set license
Correct Answer: A, C
A, C
Explanation:
When preparing for the go-live of Bloomington Caregivers, it’s essential to ensure that system users have the appropriate permissions to access Health Cloud functionalities. Salesforce utilizes permission set licenses to grant users access to specific features beyond their standard user licenses. In this context, two critical permission set licenses should be assigned:
Health Cloud Permission Set License:
Purpose: This license provides users with access to features delivered in the Health Cloud managed package. It enables functionalities that are integral to Health Cloud but not included in the core Salesforce platform.
Reference: According to Salesforce documentation, "To use Health Cloud users need the Health Cloud permission set license and the Health Cloud Platform permission set license."
Salesforce Developers
Health Cloud Foundation Permission Set License:
Purpose: This license grants users access to additional Health Cloud platform capabilities, including the Provider Management data model. It’s essential for users who require comprehensive access to foundational Health Cloud features.
Reference: Salesforce notes that the Health Cloud Foundation permission set "assigns read access to additional Health Cloud platform capabilities, including the Provider Network Management data model."
Salesforce Developers
It’s important to note that while the Health Cloud Platform Permission Set License is also crucial for accessing Health Cloud features built directly on the Salesforce platform, it is not listed as an option in the provided question. Therefore, among the given choices, options A and C are the most appropriate to assign to users to ensure they have the necessary access to Health Cloud functionalities.
For a comprehensive understanding and step-by-step guidance on assigning these permission set licenses, please refer to Salesforce’s official documentation:
Assign Health Cloud Permission Sets and Permission Set Licenses:
Salesforce Developers
This resource provides detailed instructions on how to view and assign the necessary permission sets and licenses to users, ensuring they have the appropriate access required for their roles within Health Cloud.
A, C
Explanation:
When preparing for the go-live of Bloomington Caregivers, it’s essential to ensure that system users have the appropriate permissions to access Health Cloud functionalities. Salesforce utilizes permission set licenses to grant users access to specific features beyond their standard user licenses. In this context, two critical permission set licenses should be assigned:
Health Cloud Permission Set License:
Purpose: This license provides users with access to features delivered in the Health Cloud managed package. It enables functionalities that are integral to Health Cloud but not included in the core Salesforce platform.
Reference: According to Salesforce documentation, "To use Health Cloud users need the Health Cloud permission set license and the Health Cloud Platform permission set license."
Salesforce Developers
Health Cloud Foundation Permission Set License:
Purpose: This license grants users access to additional Health Cloud platform capabilities, including the Provider Management data model. It’s essential for users who require comprehensive access to foundational Health Cloud features.
Reference: Salesforce notes that the Health Cloud Foundation permission set "assigns read access to additional Health Cloud platform capabilities, including the Provider Network Management data model."
Salesforce Developers
It’s important to note that while the Health Cloud Platform Permission Set License is also crucial for accessing Health Cloud features built directly on the Salesforce platform, it is not listed as an option in the provided question. Therefore, among the given choices, options A and C are the most appropriate to assign to users to ensure they have the necessary access to Health Cloud functionalities.
For a comprehensive understanding and step-by-step guidance on assigning these permission set licenses, please refer to Salesforce’s official documentation:
Assign Health Cloud Permission Sets and Permission Set Licenses:
Salesforce Developers
This resource provides detailed instructions on how to view and assign the necessary permission sets and licenses to users, ensuring they have the appropriate access required for their roles within Health Cloud.
Question #91
Prior to go-live for Bloomington Caregivers, a consultant loads the future system users into Salesforce.
Which two permission set licenses should the consultant assign to the users to give them access to Health Cloud? Choose 2 answers
- A . Heath Cloud permission set license
- B . Health Cloud Standard permission set license
- C . Health Cloud Foundation permission set license
- D . Health Cloud Platform permission set license
Correct Answer: A, C
A, C
Explanation:
When preparing for the go-live of Bloomington Caregivers, it’s essential to ensure that system users have the appropriate permissions to access Health Cloud functionalities. Salesforce utilizes permission set licenses to grant users access to specific features beyond their standard user licenses. In this context, two critical permission set licenses should be assigned:
Health Cloud Permission Set License:
Purpose: This license provides users with access to features delivered in the Health Cloud managed package. It enables functionalities that are integral to Health Cloud but not included in the core Salesforce platform.
Reference: According to Salesforce documentation, "To use Health Cloud users need the Health Cloud permission set license and the Health Cloud Platform permission set license."
Salesforce Developers
Health Cloud Foundation Permission Set License:
Purpose: This license grants users access to additional Health Cloud platform capabilities, including the Provider Management data model. It’s essential for users who require comprehensive access to foundational Health Cloud features.
Reference: Salesforce notes that the Health Cloud Foundation permission set "assigns read access to additional Health Cloud platform capabilities, including the Provider Network Management data model."
Salesforce Developers
It’s important to note that while the Health Cloud Platform Permission Set License is also crucial for accessing Health Cloud features built directly on the Salesforce platform, it is not listed as an option in the provided question. Therefore, among the given choices, options A and C are the most appropriate to assign to users to ensure they have the necessary access to Health Cloud functionalities.
For a comprehensive understanding and step-by-step guidance on assigning these permission set licenses, please refer to Salesforce’s official documentation:
Assign Health Cloud Permission Sets and Permission Set Licenses:
Salesforce Developers
This resource provides detailed instructions on how to view and assign the necessary permission sets and licenses to users, ensuring they have the appropriate access required for their roles within Health Cloud.
A, C
Explanation:
When preparing for the go-live of Bloomington Caregivers, it’s essential to ensure that system users have the appropriate permissions to access Health Cloud functionalities. Salesforce utilizes permission set licenses to grant users access to specific features beyond their standard user licenses. In this context, two critical permission set licenses should be assigned:
Health Cloud Permission Set License:
Purpose: This license provides users with access to features delivered in the Health Cloud managed package. It enables functionalities that are integral to Health Cloud but not included in the core Salesforce platform.
Reference: According to Salesforce documentation, "To use Health Cloud users need the Health Cloud permission set license and the Health Cloud Platform permission set license."
Salesforce Developers
Health Cloud Foundation Permission Set License:
Purpose: This license grants users access to additional Health Cloud platform capabilities, including the Provider Management data model. It’s essential for users who require comprehensive access to foundational Health Cloud features.
Reference: Salesforce notes that the Health Cloud Foundation permission set "assigns read access to additional Health Cloud platform capabilities, including the Provider Network Management data model."
Salesforce Developers
It’s important to note that while the Health Cloud Platform Permission Set License is also crucial for accessing Health Cloud features built directly on the Salesforce platform, it is not listed as an option in the provided question. Therefore, among the given choices, options A and C are the most appropriate to assign to users to ensure they have the necessary access to Health Cloud functionalities.
For a comprehensive understanding and step-by-step guidance on assigning these permission set licenses, please refer to Salesforce’s official documentation:
Assign Health Cloud Permission Sets and Permission Set Licenses:
Salesforce Developers
This resource provides detailed instructions on how to view and assign the necessary permission sets and licenses to users, ensuring they have the appropriate access required for their roles within Health Cloud.
Question #93
Bloomington Caregivers wants to ensure it maintains the privacy of its users’ data by enabling data protection details for leads, contacts, and person accounts during the initial Health Cloud install and configuration.
Which entity should the administrator enable within Data Protection and Privacy for Health Cloud to work in this scenario?
- A . Fields
- B . Objects
- C . Tasks
- D . Records
Correct Answer: B
B
Explanation:
To ensure data privacy and protection for leads, contacts, and person accounts during the initial setup of Health Cloud, the administrator should enable Data Protection and Privacy at the object level. This configuration allows Health Cloud to manage privacy-related fields and processes for these entities.
Key Features:
Object-Level Privacy Settings: Enables data protection measures such as tracking consent and managing privacy preferences.
Applicable Entities: Specifically supports leads, contacts, and person accounts, aligning with patient data management needs.
Compliance: Ensures compliance with regulations like HIPAA by embedding privacy measures into the core data model.
Why Other Options Are Incorrect:
B
Explanation:
To ensure data privacy and protection for leads, contacts, and person accounts during the initial setup of Health Cloud, the administrator should enable Data Protection and Privacy at the object level. This configuration allows Health Cloud to manage privacy-related fields and processes for these entities.
Key Features:
Object-Level Privacy Settings: Enables data protection measures such as tracking consent and managing privacy preferences.
Applicable Entities: Specifically supports leads, contacts, and person accounts, aligning with patient data management needs.
Compliance: Ensures compliance with regulations like HIPAA by embedding privacy measures into the core data model.
Why Other Options Are Incorrect:
Question #94
A MedTech company needs to manage its run rare business to ensure contract compliance for its customers.
Which two features of Health Cloud should a consultant recommend the company use? Choose 2 answers
- A . MedTech Accelerator
- B . Advanced Account Forecasting
- C . Sales Agreements
- D . Remote Device Monitoring
Correct Answer: A, C
A, C
Explanation:
For managing the MedTech company’s business operations and ensuring contract compliance, MedTech Accelerator and Sales Agreements are the most relevant Health Cloud features.
A, C
Explanation:
For managing the MedTech company’s business operations and ensuring contract compliance, MedTech Accelerator and Sales Agreements are the most relevant Health Cloud features.
Question #95
While working with a received document using Intelligent Document Automation, which three capabilities should a consultant leverage with Health Cloud out-of-the-box? Choose 3 answers
- A . Record Type Association
- B . Document Rotation
- C . Automated Document Checklist Item Creation
- D . eFax Connection
- E . Barcode Scanning
Correct Answer: A, E, C
A, E, C
Explanation:
Salesforce Health Cloud’s Intelligent Document Automation streamlines document management and integrates directly into workflows.
Below are the key out-of-the-box capabilities leveraged with Intelligent Document Automation:
Record Type Association (A):
Automatically associates received documents with the appropriate record type, such as insurance claims, prescriptions, or referrals.
This ensures accurate categorization and alignment with organizational data models.
Automated Document Checklist Item Creation (C):
Automatically generates checklist items based on received documents, ensuring that follow-up tasks or reviews are created and assigned to appropriate users.
Barcode Scanning (E):
Supports barcode scanning to quickly identify and associate documents with the correct patient or case, improving operational efficiency and reducing errors.
Why Other Options Are Incorrect:
B (Document Rotation): Document rotation is not a built-in feature of Intelligent Document
Automation in Health Cloud.
D (eFax Connection): eFax integration requires additional setup or third-party tools and is not an out-of-the-box Health Cloud feature.
Reference: Intelligent Document Automation Overview
Salesforce Document Management Features
A, E, C
Explanation:
Salesforce Health Cloud’s Intelligent Document Automation streamlines document management and integrates directly into workflows.
Below are the key out-of-the-box capabilities leveraged with Intelligent Document Automation:
Record Type Association (A):
Automatically associates received documents with the appropriate record type, such as insurance claims, prescriptions, or referrals.
This ensures accurate categorization and alignment with organizational data models.
Automated Document Checklist Item Creation (C):
Automatically generates checklist items based on received documents, ensuring that follow-up tasks or reviews are created and assigned to appropriate users.
Barcode Scanning (E):
Supports barcode scanning to quickly identify and associate documents with the correct patient or case, improving operational efficiency and reducing errors.
Why Other Options Are Incorrect:
B (Document Rotation): Document rotation is not a built-in feature of Intelligent Document
Automation in Health Cloud.
D (eFax Connection): eFax integration requires additional setup or third-party tools and is not an out-of-the-box Health Cloud feature.
Reference: Intelligent Document Automation Overview
Salesforce Document Management Features
Question #95
While working with a received document using Intelligent Document Automation, which three capabilities should a consultant leverage with Health Cloud out-of-the-box? Choose 3 answers
- A . Record Type Association
- B . Document Rotation
- C . Automated Document Checklist Item Creation
- D . eFax Connection
- E . Barcode Scanning
Correct Answer: A, E, C
A, E, C
Explanation:
Salesforce Health Cloud’s Intelligent Document Automation streamlines document management and integrates directly into workflows.
Below are the key out-of-the-box capabilities leveraged with Intelligent Document Automation:
Record Type Association (A):
Automatically associates received documents with the appropriate record type, such as insurance claims, prescriptions, or referrals.
This ensures accurate categorization and alignment with organizational data models.
Automated Document Checklist Item Creation (C):
Automatically generates checklist items based on received documents, ensuring that follow-up tasks or reviews are created and assigned to appropriate users.
Barcode Scanning (E):
Supports barcode scanning to quickly identify and associate documents with the correct patient or case, improving operational efficiency and reducing errors.
Why Other Options Are Incorrect:
B (Document Rotation): Document rotation is not a built-in feature of Intelligent Document
Automation in Health Cloud.
D (eFax Connection): eFax integration requires additional setup or third-party tools and is not an out-of-the-box Health Cloud feature.
Reference: Intelligent Document Automation Overview
Salesforce Document Management Features
A, E, C
Explanation:
Salesforce Health Cloud’s Intelligent Document Automation streamlines document management and integrates directly into workflows.
Below are the key out-of-the-box capabilities leveraged with Intelligent Document Automation:
Record Type Association (A):
Automatically associates received documents with the appropriate record type, such as insurance claims, prescriptions, or referrals.
This ensures accurate categorization and alignment with organizational data models.
Automated Document Checklist Item Creation (C):
Automatically generates checklist items based on received documents, ensuring that follow-up tasks or reviews are created and assigned to appropriate users.
Barcode Scanning (E):
Supports barcode scanning to quickly identify and associate documents with the correct patient or case, improving operational efficiency and reducing errors.
Why Other Options Are Incorrect:
B (Document Rotation): Document rotation is not a built-in feature of Intelligent Document
Automation in Health Cloud.
D (eFax Connection): eFax integration requires additional setup or third-party tools and is not an out-of-the-box Health Cloud feature.
Reference: Intelligent Document Automation Overview
Salesforce Document Management Features
Question #95
While working with a received document using Intelligent Document Automation, which three capabilities should a consultant leverage with Health Cloud out-of-the-box? Choose 3 answers
- A . Record Type Association
- B . Document Rotation
- C . Automated Document Checklist Item Creation
- D . eFax Connection
- E . Barcode Scanning
Correct Answer: A, E, C
A, E, C
Explanation:
Salesforce Health Cloud’s Intelligent Document Automation streamlines document management and integrates directly into workflows.
Below are the key out-of-the-box capabilities leveraged with Intelligent Document Automation:
Record Type Association (A):
Automatically associates received documents with the appropriate record type, such as insurance claims, prescriptions, or referrals.
This ensures accurate categorization and alignment with organizational data models.
Automated Document Checklist Item Creation (C):
Automatically generates checklist items based on received documents, ensuring that follow-up tasks or reviews are created and assigned to appropriate users.
Barcode Scanning (E):
Supports barcode scanning to quickly identify and associate documents with the correct patient or case, improving operational efficiency and reducing errors.
Why Other Options Are Incorrect:
B (Document Rotation): Document rotation is not a built-in feature of Intelligent Document
Automation in Health Cloud.
D (eFax Connection): eFax integration requires additional setup or third-party tools and is not an out-of-the-box Health Cloud feature.
Reference: Intelligent Document Automation Overview
Salesforce Document Management Features
A, E, C
Explanation:
Salesforce Health Cloud’s Intelligent Document Automation streamlines document management and integrates directly into workflows.
Below are the key out-of-the-box capabilities leveraged with Intelligent Document Automation:
Record Type Association (A):
Automatically associates received documents with the appropriate record type, such as insurance claims, prescriptions, or referrals.
This ensures accurate categorization and alignment with organizational data models.
Automated Document Checklist Item Creation (C):
Automatically generates checklist items based on received documents, ensuring that follow-up tasks or reviews are created and assigned to appropriate users.
Barcode Scanning (E):
Supports barcode scanning to quickly identify and associate documents with the correct patient or case, improving operational efficiency and reducing errors.
Why Other Options Are Incorrect:
B (Document Rotation): Document rotation is not a built-in feature of Intelligent Document
Automation in Health Cloud.
D (eFax Connection): eFax integration requires additional setup or third-party tools and is not an out-of-the-box Health Cloud feature.
Reference: Intelligent Document Automation Overview
Salesforce Document Management Features
Question #98
Bloomington Caregivers Is Implementing Virtual Care In Health Cloud.
Which three steps are required as part of the setup? Choose 3 answers
- A . Set up and configure Salesforce Scheduler.
- B . Configure Provider Search.
- C . Install the Virtual Care unmanaged package.
- D . Assign Health Cloud Video Calls permission set.
- E . Connect to an external electronic health record (EHR) scheduling system.
Correct Answer: A, C, D
A, C, D
Explanation:
Implementing Virtual Care in Salesforce Health Cloud enables Bloomington Caregivers to offer telehealth services, enhancing patient engagement and accessibility. The following steps are essential for setting up Virtual Care:
Set Up and Configure Salesforce Scheduler (Answer A):
Purpose: Salesforce Scheduler facilitates the booking and management of appointments, including virtual consultations.
Implementation Steps:
Enable Salesforce Scheduler: Ensure that Salesforce Scheduler is enabled in your org.
Configure Service Resources: Define healthcare providers as service resources.
Set Up Appointment Scheduling: Configure appointment types, availability, and scheduling policies to accommodate virtual visits.
Reference: For detailed setup instructions, refer to Salesforce’s official documentation: Salesforce Scheduler for Health Cloud.
Install the Virtual Care Unmanaged Package (Answer C):
Purpose: The Virtual Care unmanaged package provides the necessary components to facilitate virtual consultations within Health Cloud.
Implementation Steps:
Download the Package: Obtain the Virtual Care unmanaged package from Salesforce AppExchange or your Salesforce account representative.
Install the Package: Follow the installation wizard to add the package to your Salesforce org.
Verify Installation: Ensure that all components, such as custom objects, fields, and Lightning components, are correctly installed.
Reference: For more information on installing unmanaged packages, see: Install a Package.
Assign Health Cloud Video Calls Permission Set (Answer D):
Purpose: Assigning the appropriate permission set ensures that users have the necessary access rights to conduct video consultations.
Implementation Steps:
Locate the Permission Set: Find the ‘Health Cloud Video Calls’ permission set in your org.
Assign to Users: Assign the permission set to all users who will be conducting or managing virtual visits.
Verify Permissions: Ensure that assigned users have the required access to video call functionalities
A, C, D
Explanation:
Implementing Virtual Care in Salesforce Health Cloud enables Bloomington Caregivers to offer telehealth services, enhancing patient engagement and accessibility. The following steps are essential for setting up Virtual Care:
Set Up and Configure Salesforce Scheduler (Answer A):
Purpose: Salesforce Scheduler facilitates the booking and management of appointments, including virtual consultations.
Implementation Steps:
Enable Salesforce Scheduler: Ensure that Salesforce Scheduler is enabled in your org.
Configure Service Resources: Define healthcare providers as service resources.
Set Up Appointment Scheduling: Configure appointment types, availability, and scheduling policies to accommodate virtual visits.
Reference: For detailed setup instructions, refer to Salesforce’s official documentation: Salesforce Scheduler for Health Cloud.
Install the Virtual Care Unmanaged Package (Answer C):
Purpose: The Virtual Care unmanaged package provides the necessary components to facilitate virtual consultations within Health Cloud.
Implementation Steps:
Download the Package: Obtain the Virtual Care unmanaged package from Salesforce AppExchange or your Salesforce account representative.
Install the Package: Follow the installation wizard to add the package to your Salesforce org.
Verify Installation: Ensure that all components, such as custom objects, fields, and Lightning components, are correctly installed.
Reference: For more information on installing unmanaged packages, see: Install a Package.
Assign Health Cloud Video Calls Permission Set (Answer D):
Purpose: Assigning the appropriate permission set ensures that users have the necessary access rights to conduct video consultations.
Implementation Steps:
Locate the Permission Set: Find the ‘Health Cloud Video Calls’ permission set in your org.
Assign to Users: Assign the permission set to all users who will be conducting or managing virtual visits.
Verify Permissions: Ensure that assigned users have the required access to video call functionalities
Question #99
A new user story requires an OmniScript to update an existing field on a custom SObject.
Which two components should a consultant use to satisfy the requirement? Choose 2 answers
- A . API Actions
- B . SOQL Query
- C . DataRaPtors
- D . Integration Procedures
Correct Answer: C, D
C, D
Explanation:
To update an existing field on a custom SObject using OmniScript, the following components are essential:
DataRaptors (C):
DataRaptors are used to read, write, or transform Salesforce data.
In this case, a DataRaptor Load would be configured to update the field on the custom SObject.
Integration Procedures (D):
Integration Procedures orchestrate data operations and can combine multiple DataRaptors or external API calls.
Used to call the DataRaptor Load and manage complex logic if needed.
Why Other Options Are Incorrect:
API Actions: Primarily used for invoking external APIs, not for internal Salesforce data operations.
SOQL Query: Retrieves data from Salesforce but does not update fields.
Reference: OmniStudio DataRaptors Documentation
OmniStudio Integration Procedures
C, D
Explanation:
To update an existing field on a custom SObject using OmniScript, the following components are essential:
DataRaptors (C):
DataRaptors are used to read, write, or transform Salesforce data.
In this case, a DataRaptor Load would be configured to update the field on the custom SObject.
Integration Procedures (D):
Integration Procedures orchestrate data operations and can combine multiple DataRaptors or external API calls.
Used to call the DataRaptor Load and manage complex logic if needed.
Why Other Options Are Incorrect:
API Actions: Primarily used for invoking external APIs, not for internal Salesforce data operations.
SOQL Query: Retrieves data from Salesforce but does not update fields.
Reference: OmniStudio DataRaptors Documentation
OmniStudio Integration Procedures
Question #99
A new user story requires an OmniScript to update an existing field on a custom SObject.
Which two components should a consultant use to satisfy the requirement? Choose 2 answers
- A . API Actions
- B . SOQL Query
- C . DataRaPtors
- D . Integration Procedures
Correct Answer: C, D
C, D
Explanation:
To update an existing field on a custom SObject using OmniScript, the following components are essential:
DataRaptors (C):
DataRaptors are used to read, write, or transform Salesforce data.
In this case, a DataRaptor Load would be configured to update the field on the custom SObject.
Integration Procedures (D):
Integration Procedures orchestrate data operations and can combine multiple DataRaptors or external API calls.
Used to call the DataRaptor Load and manage complex logic if needed.
Why Other Options Are Incorrect:
API Actions: Primarily used for invoking external APIs, not for internal Salesforce data operations.
SOQL Query: Retrieves data from Salesforce but does not update fields.
Reference: OmniStudio DataRaptors Documentation
OmniStudio Integration Procedures
C, D
Explanation:
To update an existing field on a custom SObject using OmniScript, the following components are essential:
DataRaptors (C):
DataRaptors are used to read, write, or transform Salesforce data.
In this case, a DataRaptor Load would be configured to update the field on the custom SObject.
Integration Procedures (D):
Integration Procedures orchestrate data operations and can combine multiple DataRaptors or external API calls.
Used to call the DataRaptor Load and manage complex logic if needed.
Why Other Options Are Incorrect:
API Actions: Primarily used for invoking external APIs, not for internal Salesforce data operations.
SOQL Query: Retrieves data from Salesforce but does not update fields.
Reference: OmniStudio DataRaptors Documentation
OmniStudio Integration Procedures