Atlassian ACP-420 Practice Exams
Last updated on Oct 22,2026- Exam Code: ACP-420
- Exam Name: Atlassian Managing Jira Projects for Cloud
- Certification Provider: Atlassian
- Latest update: Oct 22,2026
Which setting allows an admin to enable or disable notifications for a specific customer event in Jira?
- A . Global permissions
- B . Project roles
- C . Notification scheme
- D . Issue security scheme
How can you create a new issue in a Jira Service Project?
- A . Right-click on the dashboard
- B . Use the ‘Create’ button on the top menu
- C . Send an email to the project admin
- D . All of the above
Your company is preparing to implement Jira Service Management and has a list of requirements for email support in their first service project, HRSM. All of the requirements can be satisfied except for one. Identify that one requirement.
- A . Allow customers to add anyone on the web as request participants when creating HRSM tickets through email.
- B . Configure the HRSM email request type with two hidden fields; Labels and Priority.
- C . Allow any email address from acme.com to create HRSM requests but block [email protected].
- D . Allow customers to add error screenshots when creating HRSM tickets through email.
- E . Connect two custom email accounts for HRSM; one from Google and one from Microsoft.
Categories help _______ articles in a way that makes them easier to find.
- A . hide
- B . delete
- C . organize
- D . duplicate
You plan to use a team-managed service project for your new IT Service Desk. In preparation, you will run training sessions for your team, who are experts in configuring company-managed service projects.
Which area of team-managed service project configuration requires no explanation?
- A . Permissions
- B . Workflows
- C . Approvals
- D . Customers
- E . Request-types