Atlassian ACP-420 Practice Exams
Last updated on Oct 22,2026- Exam Code: ACP-420
- Exam Name: Atlassian Managing Jira Projects for Cloud
- Certification Provider: Atlassian
- Latest update: Oct 22,2026
To ensure users have the right access, _________ must be properly configured in Confluence.
- A . space settings
- B . project roles
- C . link settings
- D . access permissions
Jim deleted ACME organization.
Which statement is now definitely true?
- A . Amy cannot view her requests.
- B . Grant cannot access ITHD-202.
- C . Amy can update the summary for ITHD-202.
- D . Amy can create more requests in ITHD.
How is time logged on an issue in Jira?
- A . Automatically when the issue is created
- B . Manually, by entering the time spent on the issue details page
- C . By emailing the project manager
- D . Time cannot be logged in Jira
Which three are advanced options available when configuring custom automation rules in Jira?
- A . JSON field editing
- B . Real-time performance monitoring
- C . Branch rule processing
- D . Using smart values in conditions
- E . Historical data analysis
You recommended several improvements to make your service project more efficient. All of them can be achieved with automation rules except for one. Identify that one.
- A . Warn customers that their requests will be closed due to inactivity, and then close them after a few days.
- B . Link requests together based on matching labels and keywords in the Summary.
- C . Create and set an organization on a request based on the email domain of the requestor.
- D . Auto-approve hardware requests for laptop accessories.
- E . Add agents to the Approvers Role right after they are invited to a project.
What is the purpose of linking issues?
- A . To indicate related work across projects
- B . To increase the number of notifications
- C . To confuse team members
- D . To bypass workflow rules
What is the main purpose of configuring filter subscriptions in JSM?
- A . To notify users of changes in filtered issues
- B . To automate issue reporting
- C . To enhance project visibility
- D . To manage project permissions
Which operator would be used in JQL to search for issues containing the word "urgent"?
- A . LIKE
- B . CONTAINS
- C . MATCHES
- D . IN
Which statement is true about changing the project key?
- A . The change of the project key will be visible to customers in the portal.
- B . The space key of connected knowledge bases will be updated to reflect the change.
- C . Internal Jira links referencing issues by the old key will no longer work.
- D . Queues added to the project will need to be updated to reflect the change.
Customize Request Types for Agents and Customers. (Choose Three)
- A . Configure different fields to be visible to agents only
- B . Set up unique workflows for customer-viewable statuses
- C . Customize the name and description visible on the portal
- D . Create distinct tabs for agents to categorize issue types
- E . Allow customers to configure their view settings