Salesforce Certified Sales Cloud Consultant Practice Exams
Last updated on Oct 21,2026- Exam Code: Certified Sales Cloud Consultant
- Exam Name: Certified Salesforce Sales Cloud Consultant
- Certification Provider: Salesforce
- Latest update: Oct 21,2026
Cloud Kicks (CK) is developing its organizational change management (OCM) and rollout strategy. The consultant has emphasized the value of leveraging the experiences of partners and customers within the Salesforce ecosystem.
Which resource should the consultant recommend to help CK reach its goal?
- A . End user feedback
- B . Salesforce Premier Success
- C . Trailblazer Community
Cloud Kicks has recently hired a new inside sales team. Management wants to ensure that steps in the sales process are clear and adhered to by the team. Each step must have clear guidelines, support materials, and coaching tips.
What should the consultant recommend to support the new sales team and management?
- A . Create validation Rules on the Opportunity Stage field.
- B . Create a flow paired to each of the Opportunity stages.
- C . Create a Path on the Opportunity object.
Cloud Kicks wants to enable Person Accounts.
What does the consultant need to do before enabling Person Accounts?
- A . Disable access to Experience Cloud sites during the cutover.
- B . Set default sharing of Account to Public Read/Write.
- C . Create at least one Account record type.
Sales managers at Cloud Kicks need to show reports and dashboards with Opportunity Forecast by Product family with team Quotas.
Which solution should a consultant recommend?
- A . Configure Quotas with a Product family report and add necessary fields.
- B . Create a joined report with closed Opportunities, Forecasting Items, and Quotas.
- C . Create a custom report type with Forecasting Quotas and Forecasting Items.
Which scenario requires the use of custom settings in Salesforce?
- A . To store frequently changed data that users cannot update
- B . To avoid writing Apex code for variable values
- C . To allow users to update their configurations without admin intervention
- D . To integrate with external API
An executive at Cloud Kicks (CK) has asked its admin to create a diagram showing the high-level processes within the business. CK plans to use the diagram to show the context of a new process within the overall business.
What should the admin create to meet this requirement?
- A . Capability Model
- B . Value Stream Map
- C . Detail Process Mapping
Each product engineer at Cloud Kicks supports a specific product line. There are five product lines.
While sales reps sell all of the company’s product lines, sales management wants the appropriate product engineer to be able to automatically view any new Opportunity for their particular product line with Read-Only rights.
What should the consultant do to meet the requirement?
- A . Enable Default Account Teams for each product line.
- B . Enable Default Opportunity Teams for the Opportunity.
- C . Create criteria-based opportunity sharing rules for each product line.
Cloud Kicks (CK) recently completed the first phase of its Sales Cloud implementation. In the next phase, one factor that consultants are considering is whether any of CK’s 500 sales agents are using a mobile device or a browser to access Salesforce.
What should the consultants do to efficiently analyze how users are logging in to Salesforce?
- A . Create a custom report on the User object.
- B . Review the login history on the user record.
- C . Create a User report and filter by Login Subtype.
Cloud Kicks (CK) is planning to use Person Accounts to maintain information on its retail customers. CK likes to track connections among customers to capture household relationships, referrals, and so on. One customer can have many relationships.
What should a consultant consider when implementing Person Accounts and supporting many relationships between customers in Salesforce?
- A . Use Contact for retail customers and use Accounts to maintain relationships.
- B . Enable Contacts to Multiple Accounts to create indirect relationship between two or more Person Accounts.
- C . Create a custom field to establish relationships and create hierarchies among Person Accounts.
Universal Containers uses Sales Territories and is working with a consultant to reassign Accounts into new territories.
Which attribute of Sales Territories should the consultant consider when developing the new territory model?
- A . The system administrator profile is required to run territory planning reports.
- B . A model must be activated in order to view reassigned accounts.
- C . All Account assignment rules should be run when the model state is set to Planning.