Scrum SSM Practice Exams
Last updated on Oct 21,2026- Exam Code: SSM
- Exam Name: SAFe 5 Scrum Master (SSM) 6.0
- Certification Provider: Scrum
- Latest update: Oct 21,2026
Question #1
What is one element of the CALMR approach to DevOps?
- A . Maximize work in process
- B . Relentlessly reduce risk
- C . Lean flow accelerates delivery
- D . Activate the knowledge worker
Correct Answer: C
C
Explanation:
Lean flow is one of the elements of the CALMR approach to DevOps in SAFe. It means applying lean principles and practices to optimize the flow of value from idea to production. Lean flow accelerates delivery by eliminating waste, reducing batch sizes, implementing pull systems, limiting work in process, managing queues, reducing handoffs, and applying cadence and synchronization. Lean flow enables faster feedback, shorter lead times, higher quality, and lower costs. (Must be taken from SAFe 6 Scrum Master resources)
Reference: CALMR – Scaled Agile Framework
The CALMR Approach to DevOps [Complete Guide] – KnowledgeHut
SAFe Scrum Master Course Outline
C
Explanation:
Lean flow is one of the elements of the CALMR approach to DevOps in SAFe. It means applying lean principles and practices to optimize the flow of value from idea to production. Lean flow accelerates delivery by eliminating waste, reducing batch sizes, implementing pull systems, limiting work in process, managing queues, reducing handoffs, and applying cadence and synchronization. Lean flow enables faster feedback, shorter lead times, higher quality, and lower costs. (Must be taken from SAFe 6 Scrum Master resources)
Reference: CALMR – Scaled Agile Framework
The CALMR Approach to DevOps [Complete Guide] – KnowledgeHut
SAFe Scrum Master Course Outline
Question #2
According to SAFe, which of the following metrics are reported at the Inspect and Adapt event?
- A . ART predictability measure
- B . ART cycle velocity
- C . Cumulative value rate
- D . Cumulative value measure
Correct Answer: A
A
Explanation:
According to the SAFe 6 Scrum Master documentation, one of the metrics that are reported at the Inspect and Adapt event is the ART predictability measure. This metric shows how well the ART delivers on its PI objectives, which are the SMART commitments made by the teams during PI planning. The ART predictability measure is calculated by dividing the total actual business value achieved by the total planned business value, as shown in the PI system demo. The ART predictability measure helps the ART to assess its performance, identify gaps, and improve its forecasting accuracy and reliability. (Must be taken from SAFe 6 Scrum Master resources)
Reference: Inspect and Adapt
Program Increment
Exam Study Guide: SSM (6.0) – SAFe® Scrum Master
A
Explanation:
According to the SAFe 6 Scrum Master documentation, one of the metrics that are reported at the Inspect and Adapt event is the ART predictability measure. This metric shows how well the ART delivers on its PI objectives, which are the SMART commitments made by the teams during PI planning. The ART predictability measure is calculated by dividing the total actual business value achieved by the total planned business value, as shown in the PI system demo. The ART predictability measure helps the ART to assess its performance, identify gaps, and improve its forecasting accuracy and reliability. (Must be taken from SAFe 6 Scrum Master resources)
Reference: Inspect and Adapt
Program Increment
Exam Study Guide: SSM (6.0) – SAFe® Scrum Master
Question #3
What is a team’s primary goal in an Iteration?
- A . Sharing progress with the organization during the Iteration
- B . Maintaining steady team syncs across the Iteration
- C . Delivering working functionality at the end of the Iteration
- D . Managing scope at the start of the Iteration
Correct Answer: C
C
Explanation:
The primary goal of a team in an Iteration is to deliver working functionality that meets the acceptance criteria and the definition of done. This functionality is demonstrated to the stakeholders and customers in the Iteration Review and Demo event, where the team receives feedback and validation. By delivering working functionality at the end of the Iteration, the team contributes to the Incremental value delivery, one of the SAFe Lean-Agile Principles. (Must be taken from SAFe 6 Scrum Master resources)
Reference: Iteration Goals
Iteration Planning
Iteration Review and Demo
C
Explanation:
The primary goal of a team in an Iteration is to deliver working functionality that meets the acceptance criteria and the definition of done. This functionality is demonstrated to the stakeholders and customers in the Iteration Review and Demo event, where the team receives feedback and validation. By delivering working functionality at the end of the Iteration, the team contributes to the Incremental value delivery, one of the SAFe Lean-Agile Principles. (Must be taken from SAFe 6 Scrum Master resources)
Reference: Iteration Goals
Iteration Planning
Iteration Review and Demo
Question #4
What is one way a servant leader can support team members in decision-making?
- A . Give each team member the opportunity to contribute
- B . Perform regular retrospectives on behalf of the team
- C . Identify solutions to problems the team surfaces
- D . Support teams in affinity mapping their concerns
Correct Answer: A
A
Explanation:
According to the SAFe 6 Scrum Master documentation, one of the ways a servant leader can support team members in decision-making is by giving each team member the opportunity to contribute. This means that the servant leader encourages and facilitates the participation of all team members in the decision-making process, ensuring that everyone’s voice is heard and valued. By giving each team member the opportunity to contribute, the servant leader fosters a culture of collaboration, empowerment, and trust, as well as increases the quality and buy-in of the decisions. (Must be taken from SAFe 6 Scrum Master resources)
Reference: Scrum Master/Team Coach
The Power of Shared Decision-Making through Servant-Leadership The Scrum Master as a Servant-Leader
A
Explanation:
According to the SAFe 6 Scrum Master documentation, one of the ways a servant leader can support team members in decision-making is by giving each team member the opportunity to contribute. This means that the servant leader encourages and facilitates the participation of all team members in the decision-making process, ensuring that everyone’s voice is heard and valued. By giving each team member the opportunity to contribute, the servant leader fosters a culture of collaboration, empowerment, and trust, as well as increases the quality and buy-in of the decisions. (Must be taken from SAFe 6 Scrum Master resources)
Reference: Scrum Master/Team Coach
The Power of Shared Decision-Making through Servant-Leadership The Scrum Master as a Servant-Leader
Question #5
What is one benefit of having an IP Iteration every PI?
- A . It creates an estimating buffer for meeting PI objectives
- B . It creates a timeboxed opportunity for team growth
- C . It creates a chance for teams to manage quality
- D . It creates a guardrail for teams working too hard
Correct Answer: A
A
Explanation:
One benefit of having an IP Iteration every PI is that it creates an estimating buffer for meeting PI objectives. PI objectives are a set of SMART goals that align the teams and stakeholders to a common vision and mission for the upcoming Program Increment (PI). They are derived from the business context, priorities, and dependencies, and are agreed upon and committed by the teams during PI Planning1 However, since PI objectives are based on estimates and assumptions, there is always a degree of uncertainty and variability in the delivery process. To account for this, SAFe recommends that teams reserve 10% of their capacity for each PI as an estimating buffer. This buffer is used during the IP Iteration, which is a unique, dedicated iteration that occurs every PI and provides dedicated time for innovation, continuing education, PI Planning, and Inspect and Adapt events2 By having an IP Iteration as an estimating buffer, the teams can improve the predictability and flow of value delivery, as well as reduce the stress and pressure of meeting the PI objectives23 (Must be taken from SAFe 6 Scrum Master resources)
Reference: PI Objectives – Scaled Agile Framework
Innovation and Planning Iteration – Scaled Agile Framework SAFe Scrum Master Course Outline
A
Explanation:
One benefit of having an IP Iteration every PI is that it creates an estimating buffer for meeting PI objectives. PI objectives are a set of SMART goals that align the teams and stakeholders to a common vision and mission for the upcoming Program Increment (PI). They are derived from the business context, priorities, and dependencies, and are agreed upon and committed by the teams during PI Planning1 However, since PI objectives are based on estimates and assumptions, there is always a degree of uncertainty and variability in the delivery process. To account for this, SAFe recommends that teams reserve 10% of their capacity for each PI as an estimating buffer. This buffer is used during the IP Iteration, which is a unique, dedicated iteration that occurs every PI and provides dedicated time for innovation, continuing education, PI Planning, and Inspect and Adapt events2 By having an IP Iteration as an estimating buffer, the teams can improve the predictability and flow of value delivery, as well as reduce the stress and pressure of meeting the PI objectives23 (Must be taken from SAFe 6 Scrum Master resources)
Reference: PI Objectives – Scaled Agile Framework
Innovation and Planning Iteration – Scaled Agile Framework SAFe Scrum Master Course Outline
Question #6
What is one way a Scrum Master/Team Coach can support Iteration Execution?
- A . Build value stream maps
- B . Assign story points for each User Story
- C . Facilitate team events
- D . Prioritize the team backlog
Correct Answer: C
C
Explanation:
One of the main responsibilities of a Scrum Master/Team Coach is to facilitate team events, such as Iteration Planning, Daily Stand-up, Iteration Review, and Iteration Retrospective. These events help the team to plan, execute, inspect, and adapt their work throughout the Iteration. By facilitating these events, the Scrum Master/Team Coach ensures that the team follows the Agile principles and practices, collaborates effectively, and delivers value to the customers and stakeholders. (Must be taken from SAFe 6 Scrum Master resources)
Reference: SAFe Scrum Master Course Outline Iteration Execution Iterations
C
Explanation:
One of the main responsibilities of a Scrum Master/Team Coach is to facilitate team events, such as Iteration Planning, Daily Stand-up, Iteration Review, and Iteration Retrospective. These events help the team to plan, execute, inspect, and adapt their work throughout the Iteration. By facilitating these events, the Scrum Master/Team Coach ensures that the team follows the Agile principles and practices, collaborates effectively, and delivers value to the customers and stakeholders. (Must be taken from SAFe 6 Scrum Master resources)
Reference: SAFe Scrum Master Course Outline Iteration Execution Iterations
Question #7
What is one responsibility of a Scrum Master/Team Coach?
- A . Demoing the system
- B . Testing the system
- C . Improving flow
- D . Prioritizing the backlog
Correct Answer: C
C
Explanation:
One of the responsibilities of a Scrum Master/Team Coach is to help the team achieve flow, which is a state of continuous and sustainable delivery of value. They do this by teaching and coaching the team on SAFe Scrum and SAFe Team Kanban practices, such as limiting work in progress, visualizing work, managing queues, and reducing batch sizes. They also help identify and eliminate impediments and bottlenecks that hinder the team’s progress and performance.
Reference: Scrum Master/Team Coach – Scaled Agile Framework
Exam Study Guide: SSM (6.0) – SAFe® Scrum Master
C
Explanation:
One of the responsibilities of a Scrum Master/Team Coach is to help the team achieve flow, which is a state of continuous and sustainable delivery of value. They do this by teaching and coaching the team on SAFe Scrum and SAFe Team Kanban practices, such as limiting work in progress, visualizing work, managing queues, and reducing batch sizes. They also help identify and eliminate impediments and bottlenecks that hinder the team’s progress and performance.
Reference: Scrum Master/Team Coach – Scaled Agile Framework
Exam Study Guide: SSM (6.0) – SAFe® Scrum Master
Question #8
According to SAFe, which of the following key traits of effective Scrum Masters/Team Coaches is crucial for team members to accept coaching?
- A . Optimism
- B . Empathy
- C . Fairness
- D . Agreeableness
Correct Answer: B
B
Explanation:
According to SAFe, empathy is one of the key traits of effective Scrum Masters/Team Coaches. Empathy means displaying an authentic understanding and concern for a team member’s beliefs or feelings. By being empathetic, Scrum Masters/Team Coaches can build trust and rapport with the team, which are essential for people to accept and welcome coaching. Empathy also helps Scrum Masters/Team Coaches to tailor their coaching style and approach to the needs and preferences of each team member. (Must be taken from SAFe 6 Scrum Master resources)
Reference: Scrum Master/Team Coach
According to SAFe which of the following key traits of effective – Studocu
B
Explanation:
According to SAFe, empathy is one of the key traits of effective Scrum Masters/Team Coaches. Empathy means displaying an authentic understanding and concern for a team member’s beliefs or feelings. By being empathetic, Scrum Masters/Team Coaches can build trust and rapport with the team, which are essential for people to accept and welcome coaching. Empathy also helps Scrum Masters/Team Coaches to tailor their coaching style and approach to the needs and preferences of each team member. (Must be taken from SAFe 6 Scrum Master resources)
Reference: Scrum Master/Team Coach
According to SAFe which of the following key traits of effective – Studocu
Question #9
What is one practice Scrum Masters/Team Coaches can use to facilitate conflict management?
- A . Implement a formal complaints system
- B . Encourage team members to resolve conflicts on their own
- C . Enforce working agreements
- D . Escalate conflicts to the Release Train Engineer
Correct Answer: C
C
Explanation:
One practice Scrum Masters/Team Coaches can use to facilitate conflict management is to enforce working agreements. Working agreements are a set of guidelines that define how a team wants to work together, communicate, and collaborate. They are created by the team members themselves and reflect their shared values, norms, and expectations. Working agreements can help prevent or reduce conflicts by establishing clear boundaries, roles, and responsibilities, as well as by promoting respect, trust, and transparency among team members. Working agreements can also help resolve conflicts by providing a common reference point and a framework for constructive feedback and dialogue. Scrum Masters/Team Coaches can support the team in creating, reviewing, and updating their working agreements, as well as in holding each other accountable for following them. (Must be taken from SAFe 6 Scrum Master resources)
Reference: Scrum Master/Team Coach – Scaled Agile Framework
How does a Scrum Master manage conflict within a scrum team? – Agile Centre Conflict Management as a Scrum Master | Agile Velocity
C
Explanation:
One practice Scrum Masters/Team Coaches can use to facilitate conflict management is to enforce working agreements. Working agreements are a set of guidelines that define how a team wants to work together, communicate, and collaborate. They are created by the team members themselves and reflect their shared values, norms, and expectations. Working agreements can help prevent or reduce conflicts by establishing clear boundaries, roles, and responsibilities, as well as by promoting respect, trust, and transparency among team members. Working agreements can also help resolve conflicts by providing a common reference point and a framework for constructive feedback and dialogue. Scrum Masters/Team Coaches can support the team in creating, reviewing, and updating their working agreements, as well as in holding each other accountable for following them. (Must be taken from SAFe 6 Scrum Master resources)
Reference: Scrum Master/Team Coach – Scaled Agile Framework
How does a Scrum Master manage conflict within a scrum team? – Agile Centre Conflict Management as a Scrum Master | Agile Velocity
Question #10
How does the "C" in the CALMR approach to DevOps help teams manage tensions caused by differing needs?
- A . By establishing communication between different teams
- B . By creating a culture of shared responsibility
- C . By committing to a balance of speed and quality
- D . By identifying a collaborative approach to deployment
Correct Answer: B
B
Explanation:
The “C” in the CALMR approach to DevOps stands for culture, which is the foundation of successful DevOps adoption. Culture refers to the values, beliefs, and behaviors that guide the collaboration and alignment of everyone in the value stream. By creating a culture of shared responsibility, teams can manage the tensions caused by differing needs, such as speed, quality, security, and stability. A culture of shared responsibility means that everyone is accountable for the outcomes of their work, and that they work together to deliver value to the customers. It also means that teams respect each other’s roles and expertise, and seek feedback and learning opportunities. A culture of shared
responsibility fosters trust, transparency, and continuous improvement, which are essential for DevOps.
Reference: CALMR – Scaled Agile Framework
The CALMR Approach to DevOps [Complete Guide] – KnowledgeHut
B
Explanation:
The “C” in the CALMR approach to DevOps stands for culture, which is the foundation of successful DevOps adoption. Culture refers to the values, beliefs, and behaviors that guide the collaboration and alignment of everyone in the value stream. By creating a culture of shared responsibility, teams can manage the tensions caused by differing needs, such as speed, quality, security, and stability. A culture of shared responsibility means that everyone is accountable for the outcomes of their work, and that they work together to deliver value to the customers. It also means that teams respect each other’s roles and expertise, and seek feedback and learning opportunities. A culture of shared
responsibility fosters trust, transparency, and continuous improvement, which are essential for DevOps.
Reference: CALMR – Scaled Agile Framework
The CALMR Approach to DevOps [Complete Guide] – KnowledgeHut