Salesforce Salesforce Slack Administrator Practice Exams
Last updated on Oct 22,2026- Exam Code: Salesforce Slack Administrator
- Exam Name: Salesforce Certified Slack Administrator Exam
- Certification Provider: Salesforce
- Latest update: Oct 22,2026
You’re an Org Admin planning the structure of your organization’s new workspace, and decide to establish a few default channels for everyone to access.
How does defining default channels help end users?
- A . Default channels are always required, so members won’t miss important updates.
- B . Users are automatically added to a set of private and public channels.
- C . Members and guests can find each other and interact as they’re added to default channels.
- D . Default channels orient new members and model channel naming conventions.
Brian, an HR manager, discovers an inappropriate custom emoji, and submits a request to Shonda, the Workspace Admin, to delete it.
How should Shonda address this request?
- A . Navigate to the "Customize Slack" page and disable the addition of custom emoji, which will also remove existing custom emoji.
- B . Direct Brian to the "Customize Slack" page, where he can delete or replace the inappropriate emoji.
- C . Navigate to the "Customize Slack" page, where Shonda can remove the custom emoji.
- D . Inform Brian that you cannot delete an existing emoji, but can replace it with a more appropriate emoji.
Slack business+ plan and currently authenticates users via username and password.
Your company uses Google Workspace (formerly G Suite) for its identity provider (IdP). Your security team would like to assign specific users or groups of users access to Slack from your IdP (rule-based access).
How would you configure Slack to satisfy these requirements?
(Select the best answer.)
- A . Configure Google Workspace Auth to enable users to log in via their Google Workspace credentials, and send out binding emails to existing users to connect their accounts with your IdP.
- B . Set up Google Workspace SAML-based SSO in a new Slack workspace since your company already uses username and password to authenticate in its existing workspace.
- C . Build a custom SAML connection with Slack in order to use the Google Workspace Id, and apply rule-based access.
- D . Configure Google Workspace SAML-based SSO with Slack, and send out binding emails to existing users to connect their accounts with your IdP.
You’re an Org Owner of a Slack Enterprise Grid org. Your company recently selected an Enterprise Mobility Management (EMM) provider and you will be turning on EMM. You’re preparing a communication to share with your end users so they understand when they need to take action.
What guidance would you include in your communication? (Select the best answer.)
- A . End users will be immediately signed out of Slack on any unmanaged mobile devices.
- B . End users will be signed out of Slack on their mobile devices if they do not complete the EMM setup within one week.
- C . End users will be signed out of Slack on their mobile devices if they do not complete the EMM setup within 72 hours.
- D . End users will be signed out of Slack on their mobile devices if they do not complete the EMM setup within 24 hours.
Your company is on the Slack Business+ plan and is interested in setting up SCIM provisioning in their identity provider (IdP) to more efficiently manage their Slack user base.
Which two benefits would the company gain from using SCIM provisioning? (Select the TWO best answers.)
- A . They can deactivate users automatically from their Idp
- B . Users only need to remember one set of credentials for all the applications they use.
- C . They can sync custom profile fields to obtain more useful analytics about emplorees Slack usage.
- D . They do not have to pre-provision any users, employees will automatically create an account when they attempt to log in for the first time.
- E . They can pre-provision Multi-Channel and Single-Channel Guests to their workspace
Your company is on the Slack Business+ plan and is interested in setting up SCIM provisioning in their identity provider (IdP) to more efficiently manage their Slack user base.
Which two benefits would the company gain from using SCIM provisioning? (Select the TWO best answers.)
- A . They can deactivate users automatically from their Idp
- B . Users only need to remember one set of credentials for all the applications they use.
- C . They can sync custom profile fields to obtain more useful analytics about emplorees Slack usage.
- D . They do not have to pre-provision any users, employees will automatically create an account when they attempt to log in for the first time.
- E . They can pre-provision Multi-Channel and Single-Channel Guests to their workspace
You’re an Org Admin for an airline’s Slack Enterprise Grid. The airline’s customer support team uses a ticketing tool to monitor customer support tickets for booking inquiries and issues. The team also uses Slack to discuss these support tickets.
The customer support team wants to create a custom workflow that will post new and urgent tickets in the support team’s channel.
Which TWO steps should you take to allow the customer support team to create the workflow?
- A . Add members of the customer support team as App Managers under workspace App Management settings.
- B . Enable a policy that allows any user role to utilize steps from installed apps when using Workflow Builder.
- C . Enable channel email addresses to forward support emails to their dedicated channel.
- D . Enable Workflow Builder and webhooks in Workflow Builder
- E . Add a Workflow creation policy to allow ‘Everyone, except Guests" to create workflows in your EnterpriseGrid.
You re an Org Admin at a company that recently rolled out Enterprise Mobility Management (EMM) to its employees. It has been a few days since you activated EMM, and you start receiving reports that users are being signed out of Slack unexpectedly.
What is the most likely cause of the sign out?
- A . The users need to update their device operating systems.
- B . The members did not set up EMM within the 72 hour window.
- C . EMM requires users to sign in every 72 hours to ensure compliance
- D . When activating EMM, you did not enable Keep users signed in
As an admin, you want to balance the mobile user experience and security. You don’t want to force users to log in too often, because it may leave them frustrated and result in lower rates of Slack adoption and usage.
What is the best solution to maintain security and ensure a positive mobile user experience?
- A . Allow users to set their own mobile session duration.
- B . Log all users out of mobile anytime your organization experiences a security threat.
- C . Set a mobile session duration of 2 weeks for all mobile devices.
- D . Allow all users to remain logged in infinitely.
You’re an Org Owner trying to determine which organizations your company works with in Slack Connect channels.
What is the best way to gather this information?
- A . Review the Slack Connect section of your Slack sidebar.
- B . Review the Slack Connect connections In the org admin dashboard.
- C . Search for Slack Connect channels in the channel management dashboard.
- D . Export the list of Slack Connect channels from the analytics dashboard.