Salesforce Nonprofit Cloud Consultant Practice Exams
Last updated on Oct 22,2026- Exam Code: Nonprofit Cloud Consultant
- Exam Name: Salesforce Certified Nonprofit Cloud Consultant
- Certification Provider: Salesforce
- Latest update: Oct 22,2026
A nonprofit organization wants to designate its donors into three categories, Gold, Silver, and Bronze, based on the total gift amount for that year.
How can this be accomplished using NPSP?
- A . Create a picklist field that will display the categories based on the Total Gifts This Year field.
B Create a custom field on the Opportunity that will display the categories and a process in Process Builder to populate the value based on the Total Gifts This Year field. - B . Set up NPSP Levels for the categories based on Total Gifts This Year.
- C . Create a custom field on the Opportunity that will display the categories and a custom trigger to populate the value based on the Total Gifts This Year field.
Which two actions should a consultant take before importing a large volume of data into an NPSP org?
- A . Check the code coverage of the target org
- B . Disable certain Apex classes manually in production
- C . Check if the data is clean, structured, and in its final format
- D . Disable certain Apex classes using TDTM
A local community center provides health care services to eligible local residents. Staff currently triage patients through of a series of qualifying questions that drive additional qualification questions. The center wants to extend triage capabilities to its volunteers to determine whether residents qualify for services. Service decisions need to be made immediately while the patient is interacting with the staff or volunteer.
Which solution should the consultant recommend?
- A . Use Case records, Validation Rules and Process Builder to post case details to the central volunteer Chatter Group so all volunteers can collaborate on eligible services.
- B . Create a Flow to guide volunteers on triage screens, capture accurate data and generate a services decision.
- C . Use a Standard Lightning Component to displaying custom fields from several objects and generate a services decision.
- D . Use a Workflow Rule with Field Updates and Case Assignment Rules to triage and assign the case to the proper services queue.
A large nonprofit organization is a social enterprise that functions in many ways like a for-profit corporation. The organization does mot accept individual donations, but mostly engages with corporations, sponsors, and vendors by selling its own products to further its mission. The organization needs to manage Leads and track its Opportunity pipeline.
Which account model should the consultant recommend?
- A . Administrative Account Model in HEDA
- B . Household Account Model in NPSP
- C . Household Account Model without NPSP
- D . Individual "Bucket" Account Model in NPSP
- E . Salesforce Account Model without NPSP
A nonprofit organization had enabled Person Accounts in its org and now wants to install NPSP. The nonprofit organization wants to completely remove all Person Account features.
What should the nonprofit organization consider?
- A . Apply for a new Salesforce organization and request a license transfer
- B . Use the NPSP Conversion Utility Tool
- C . Ensure the Person Account record type is selected as the Household record type in NPSP Settings
- D . Create a case in Salesforce to completely remove the Person Account record type
A nonprofit organization needs an email marketing tool that will measure email engagement and evaluates the fit of prospective supporters.
Which two factors should the consultant recommend?
- A . Pardot Grading
- B . Marketing Cloud Measures
- C . Marketing Cloud Reporting
- D . Pardot Scoring
Which two sections should be included in a Salesforce-recommended V2MOM? Choose 2 answers
- A . Vision
- B . In Milestones
- C . Objectives
- D . Metrics
- E . Virtues
A nonprofit organization wants to manage its social media presence by being able to listen to what constituents are saying about the organization on social media, measure its impact, and manage it from a mobile app.
What should the consultant recommend?
- A . Social Studio
- B . Live Message
- C . Pardot
- D . Google Analytics
A nonprofit organization is using NPSP to manage its contacts and their families.
What should the consultant recommend about adding other common connections such as siblings and deceased and divorced spouses?
- A . Add them as Relationship entries manually
- B . Add them as Relationship record types
- C . Add them as Affiliation entries manually
- D . Add them as Affiliation record types
A consultant is upgrading a non-profit client from version 2 of NPSP to version 3.
Which action should the consultant take before running the NPSP Installer?
- A . Delete all fields labelled Deprecated.
- B . Upgrade the Recurring Donations package by itself.
- C . Delete the custom Households object.
- D . Run NPSP Health Check.