Salesforce Nonprofit Cloud Consultant Practice Exams
Last updated on Oct 22,2026- Exam Code: Nonprofit Cloud Consultant
- Exam Name: Salesforce Certified Nonprofit Cloud Consultant
- Certification Provider: Salesforce
- Latest update: Oct 22,2026
A nonprofit organization wants a cost-effective solution to generate and send donation acknowledgements automatically to donors via email.
Which Salesforce solution should the consultant recommend?
- A . Nonprofit Success Pack
- B . Commerce Cloud
- C . Pardot
- D . Marketing Cloud
A nonprofit organization uses a vendor for direct mail, and receives a monthly spreadsheet from it with donor information, donation amounts, and the solicitation campaign that the donation was in response to.
How can this information can be entered and de-duplicated against existing individuals in the Nonprofit Success Pack (NPSP)?
- A . Use the Salesforce Data Loader to upload the spreadsheet and then manually check for duplicates and use the NPSP Contact Merge tool to de-duplicate records.
- B . Upload the spreadsheet using the NPSP Data Importer and associate the individuals with Opportunities and Recurring Donations.
- C . Use the Salesforce Import Wizard to upload the spreadsheet and then de-duplicate records using the NPSP Contact Merge tool.
- D . Upload the spreadsheet using the NPSP Data Importer and associate the individuals with Opportunities and Campaigns.
A nonprofit organization has a large number of duplicate contacts the consultant needs to clean up.
What should the consultant recommend to handle duplicate clean up in bulk?
- A . Salesforce Duplicate Management
- B . NPSP Contact Merge
- C . Third party app from the AppExhange
- D . Salesforce Data Loader
A nonprofit customer wants to have the status for a Campaign Member on a fundraising campaign automatically update when a donation is received from that Contact.
What should the consultant recommend?
- A . Create a workflow rule that updates the Campaign Status when an Opportunity is created.
- B . Create an Apex Trigger to update the Contact’s Campaign record.
- C . Enable Automatic Campaign Member Management in NPSP settings.
- D . Use Process Builder to update the Contact’s campaign member record.
A nonprofit organization needs to send a mailing to all clients to invite them to an informational session on its workforce development program. The organization wants to track who it was sent to and who responded. The organization is using the NPSP with the Household Account Model.
What should a consultant advise them to do to accomplish this in Salesforce?
- A . Create a report using the NPSP All Contacts report and add a filter to just include clients
- B . Create a mailing list Campaign, then create a report using the type Contacts & Accounts with a filter for clients, then add to Campaign
- C . Create a Campaign, filter a list view for clients and add to Campaign. Create a report with the type Campaigns with Campaign Members.
- D . Create a Campaign field and add all clients to it, then use the Household Mailing List button to generate the mailing list.
A nonprofit organization uses Customizable Rollups and has a large volume of Recurring Donation Allocations for a specific fund. The system administrator notices a scheduled skew job, but does not remember scheduling it.
What should the consultant advise the system administrator to do?
- A . View the Setup Audit Trail
- B . Keep the job
- C . Run a debug log
- D . Delete the job
The vice president of development of a nonprofit organization wants to be able to review giving in the pipeline at a high level, and track the organization’s process towards finding new potential donors. The VP also wants to track program metrics as compared to donor histories.
What should the consultant advise?
- A . Packaged NPSP reports cannot be edited. Recreate all the reports found on the NPSP Development Forecasting dashboard to edit appropriately. Add additional reports to track program data.
- B . Review the reports on the NPSP Fundraising Reports folder. Create additional reports to track program data. Schedule each report to be sent to the vice president every morning.
- C . Review the components that are already on the NPSP Development Forecasting dashboard. Create additional reports and edit the dashboard to add components to track the program data.
- D . Packaged NPSP dashboards cannot be edited. Recreate the NPSP Development Forecasting dashboard components. Add additional components to track program data.
A nonprofit organization wants to add any donor who gives to its Capital Fund to the Capital Campaign.
Which two steps should be taken to accomplish this?
- A . Upload a list of all donors as Campaign Members using the Data Import Wizard
- B . Enable the Automatic Campaign Member Management in NPSP settings
- C . Create a trigger that automatically adds any donor as a Campaign Member
- D . Populate the Primary Campaign Source field on the Opportunity record
A nonprofit organization recently completed a migration to a NPSP Salesforce org. The consultant wants to ensure that all the migrated Accounts use the same account model.
What action should the consultant take?
- A . Run the NPSP Health Check Tool
- B . Run the Salesforce Optimizer
- C . Run the Data Quality Analysis Dashboard
- D . Run the Lightning Readiness Assessment
A nonprofit has been keeping track of donors’ employers in a spreadsheet. The nonprofit has hired a consultant to upload data to the NPSP Affiliations object.
What is the correct order for uploading the donors’ employment information?
- A . Upsert Contact records, export Contact ID, upsert Organization Accounts for employer with Organization Account ID in the "Primary Affiliation" field
- B . Insert Organization Accounts for the employer, insert Contact records for the donor, insert Affiliation records for the employment information
- C . Insert Affiliation records, export Contact records, export Account records, upsert Contact records
- D . Upsert Organization Accounts, export Organization Account ID, upsert Contact record with Organization Account ID in the "Primary Affiliation" field