Salesforce Health Cloud Accredited Professional Practice Exams
Last updated on Oct 21,2026- Exam Code: Health Cloud Accredited Professional
- Exam Name: Salesforce Health Cloud Accredited Professional
- Certification Provider: Salesforce
- Latest update: Oct 21,2026
Question #31
A pharma company wants to leverage Provider Search to help patients find nearby infusion clinics.
Which Health Cloud tool should a consultant leverage to drive performance and scalability?
- A . Flow for Industries
- B . Pipeline Analytics
- C . Business Rules Engine
- D . Data Processing Engine
Correct Answer: D
D
Explanation:
To enhance the performance and scalability of the Provider Search feature in Salesforce Health Cloud, particularly for a pharmaceutical company aiming to assist patients in locating nearby infusion clinics, leveraging the Data Processing Engine (DPE) is essential.
Data Processing Engine (DPE):
The Data Processing Engine is a robust tool within Salesforce Health Cloud designed to efficiently handle and transform large datasets. In the context of Provider Search, DPE plays a pivotal role by:
Data Transformation: DPE processes and transforms provider data into a structured format, making it readily searchable. This transformation ensures that complex datasets are optimized for quick retrieval during user searches.
Performance Enhancement: By pre-processing and indexing provider information, DPE significantly reduces the time required to execute search queries. This leads to faster response times, enhancing user experience.
Scalability: DPE is designed to handle large volumes of data, ensuring that as the number of providers or clinics increases, the system maintains optimal performance without degradation.
Implementation Steps:
Enable Data Pipelines: Assign the Data Pipelines Base User permission set to the Health Cloud user responsible for enabling Provider Search. Then, activate Data Pipelines in the system settings.
Salesforce
Configure Provider Search: After enabling Data Pipelines, set up the Provider Search feature by defining the necessary parameters and ensuring that the provider data is correctly mapped and transformed using DPE.
Salesforce
Data Synchronization: Ensure that provider data is regularly synchronized and updated to reflect any changes, maintaining the accuracy and reliability of the search results.
Salesforce
By integrating the Data Processing Engine into the Provider Search setup, the pharmaceutical company can offer patients a swift and reliable tool to locate nearby infusion clinics, thereby improving patient satisfaction and operational efficiency.
Reference: Enable Performance and Scalability for Provider Search
Set Up Provider Search in Health Cloud
D
Explanation:
To enhance the performance and scalability of the Provider Search feature in Salesforce Health Cloud, particularly for a pharmaceutical company aiming to assist patients in locating nearby infusion clinics, leveraging the Data Processing Engine (DPE) is essential.
Data Processing Engine (DPE):
The Data Processing Engine is a robust tool within Salesforce Health Cloud designed to efficiently handle and transform large datasets. In the context of Provider Search, DPE plays a pivotal role by:
Data Transformation: DPE processes and transforms provider data into a structured format, making it readily searchable. This transformation ensures that complex datasets are optimized for quick retrieval during user searches.
Performance Enhancement: By pre-processing and indexing provider information, DPE significantly reduces the time required to execute search queries. This leads to faster response times, enhancing user experience.
Scalability: DPE is designed to handle large volumes of data, ensuring that as the number of providers or clinics increases, the system maintains optimal performance without degradation.
Implementation Steps:
Enable Data Pipelines: Assign the Data Pipelines Base User permission set to the Health Cloud user responsible for enabling Provider Search. Then, activate Data Pipelines in the system settings.
Salesforce
Configure Provider Search: After enabling Data Pipelines, set up the Provider Search feature by defining the necessary parameters and ensuring that the provider data is correctly mapped and transformed using DPE.
Salesforce
Data Synchronization: Ensure that provider data is regularly synchronized and updated to reflect any changes, maintaining the accuracy and reliability of the search results.
Salesforce
By integrating the Data Processing Engine into the Provider Search setup, the pharmaceutical company can offer patients a swift and reliable tool to locate nearby infusion clinics, thereby improving patient satisfaction and operational efficiency.
Reference: Enable Performance and Scalability for Provider Search
Set Up Provider Search in Health Cloud
Question #32
45 of 60. A payer is looking for a solution to recruit, credential, and onboard providers into its network.
Which Health Cloud add-on should help the payer address these requirements?
- A . Provider Relationship Management
- B . Contact Center for Payers
- C . Provider Network Management
- D . Utilization Management
Correct Answer: C
C
Explanation:
To effectively recruit, credential, and onboard providers into its network, a payer should utilize the Provider Network Management add-on in Salesforce Health Cloud.
Understanding Provider Network Management:
Purpose: Provider Network Management (PNM) is designed to streamline the processes of recruiting, enrolling, credentialing, and managing healthcare providers within a payer’s network. It enhances operational efficiency, ensures compliance, and improves provider satisfaction.
Key Features:
Provider Enrollment: Facilitates efficient registration and recruitment of providers, reducing onboarding time and enhancing engagement.
Credentialing: Supports verification and validation of provider qualifications, ensuring that only qualified professionals join the network.
Contract Management: Manages various contract types and network models, accommodating diverse provider relationships.
Network Adequacy: Assists in constructing effective provider networks to meet patient needs and regulatory requirements.
Implementation Steps:
Acquire the Provider Network Management Add-On:
Ensure that your Salesforce Health Cloud instance includes the PNM add-on, which is available in Enterprise and Unlimited editions.
Configure Provider Enrollment Processes:
Set up workflows for provider recruitment and registration, utilizing PNM’s enrollment features to streamline the process.
Establish Credentialing Protocols:
Implement credentialing workflows to verify provider qualifications, leveraging PNM’s integration capabilities for primary source verification.
Manage Contracts and Networks:
Utilize PNM’s contract management tools to handle various contract types and maintain an organized provider network.
Reference: How Provider Network Management Works: For a comprehensive overview of PNM’s functionalities,
refer to Salesforce’s official documentation: How Provider Network Management Works
Get to Know Provider Network Management: To understand the setup and configuration of PNM,
consult: Get to Know Provider Network Management
Conclusion:
By implementing the Provider Network Management add-on, payers can effectively recruit, credential, and onboard providers, thereby enhancing network efficiency, ensuring compliance, and improving overall provider satisfaction.
C
Explanation:
To effectively recruit, credential, and onboard providers into its network, a payer should utilize the Provider Network Management add-on in Salesforce Health Cloud.
Understanding Provider Network Management:
Purpose: Provider Network Management (PNM) is designed to streamline the processes of recruiting, enrolling, credentialing, and managing healthcare providers within a payer’s network. It enhances operational efficiency, ensures compliance, and improves provider satisfaction.
Key Features:
Provider Enrollment: Facilitates efficient registration and recruitment of providers, reducing onboarding time and enhancing engagement.
Credentialing: Supports verification and validation of provider qualifications, ensuring that only qualified professionals join the network.
Contract Management: Manages various contract types and network models, accommodating diverse provider relationships.
Network Adequacy: Assists in constructing effective provider networks to meet patient needs and regulatory requirements.
Implementation Steps:
Acquire the Provider Network Management Add-On:
Ensure that your Salesforce Health Cloud instance includes the PNM add-on, which is available in Enterprise and Unlimited editions.
Configure Provider Enrollment Processes:
Set up workflows for provider recruitment and registration, utilizing PNM’s enrollment features to streamline the process.
Establish Credentialing Protocols:
Implement credentialing workflows to verify provider qualifications, leveraging PNM’s integration capabilities for primary source verification.
Manage Contracts and Networks:
Utilize PNM’s contract management tools to handle various contract types and maintain an organized provider network.
Reference: How Provider Network Management Works: For a comprehensive overview of PNM’s functionalities,
refer to Salesforce’s official documentation: How Provider Network Management Works
Get to Know Provider Network Management: To understand the setup and configuration of PNM,
consult: Get to Know Provider Network Management
Conclusion:
By implementing the Provider Network Management add-on, payers can effectively recruit, credential, and onboard providers, thereby enhancing network efficiency, ensuring compliance, and improving overall provider satisfaction.
Question #32
45 of 60. A payer is looking for a solution to recruit, credential, and onboard providers into its network.
Which Health Cloud add-on should help the payer address these requirements?
- A . Provider Relationship Management
- B . Contact Center for Payers
- C . Provider Network Management
- D . Utilization Management
Correct Answer: C
C
Explanation:
To effectively recruit, credential, and onboard providers into its network, a payer should utilize the Provider Network Management add-on in Salesforce Health Cloud.
Understanding Provider Network Management:
Purpose: Provider Network Management (PNM) is designed to streamline the processes of recruiting, enrolling, credentialing, and managing healthcare providers within a payer’s network. It enhances operational efficiency, ensures compliance, and improves provider satisfaction.
Key Features:
Provider Enrollment: Facilitates efficient registration and recruitment of providers, reducing onboarding time and enhancing engagement.
Credentialing: Supports verification and validation of provider qualifications, ensuring that only qualified professionals join the network.
Contract Management: Manages various contract types and network models, accommodating diverse provider relationships.
Network Adequacy: Assists in constructing effective provider networks to meet patient needs and regulatory requirements.
Implementation Steps:
Acquire the Provider Network Management Add-On:
Ensure that your Salesforce Health Cloud instance includes the PNM add-on, which is available in Enterprise and Unlimited editions.
Configure Provider Enrollment Processes:
Set up workflows for provider recruitment and registration, utilizing PNM’s enrollment features to streamline the process.
Establish Credentialing Protocols:
Implement credentialing workflows to verify provider qualifications, leveraging PNM’s integration capabilities for primary source verification.
Manage Contracts and Networks:
Utilize PNM’s contract management tools to handle various contract types and maintain an organized provider network.
Reference: How Provider Network Management Works: For a comprehensive overview of PNM’s functionalities,
refer to Salesforce’s official documentation: How Provider Network Management Works
Get to Know Provider Network Management: To understand the setup and configuration of PNM,
consult: Get to Know Provider Network Management
Conclusion:
By implementing the Provider Network Management add-on, payers can effectively recruit, credential, and onboard providers, thereby enhancing network efficiency, ensuring compliance, and improving overall provider satisfaction.
C
Explanation:
To effectively recruit, credential, and onboard providers into its network, a payer should utilize the Provider Network Management add-on in Salesforce Health Cloud.
Understanding Provider Network Management:
Purpose: Provider Network Management (PNM) is designed to streamline the processes of recruiting, enrolling, credentialing, and managing healthcare providers within a payer’s network. It enhances operational efficiency, ensures compliance, and improves provider satisfaction.
Key Features:
Provider Enrollment: Facilitates efficient registration and recruitment of providers, reducing onboarding time and enhancing engagement.
Credentialing: Supports verification and validation of provider qualifications, ensuring that only qualified professionals join the network.
Contract Management: Manages various contract types and network models, accommodating diverse provider relationships.
Network Adequacy: Assists in constructing effective provider networks to meet patient needs and regulatory requirements.
Implementation Steps:
Acquire the Provider Network Management Add-On:
Ensure that your Salesforce Health Cloud instance includes the PNM add-on, which is available in Enterprise and Unlimited editions.
Configure Provider Enrollment Processes:
Set up workflows for provider recruitment and registration, utilizing PNM’s enrollment features to streamline the process.
Establish Credentialing Protocols:
Implement credentialing workflows to verify provider qualifications, leveraging PNM’s integration capabilities for primary source verification.
Manage Contracts and Networks:
Utilize PNM’s contract management tools to handle various contract types and maintain an organized provider network.
Reference: How Provider Network Management Works: For a comprehensive overview of PNM’s functionalities,
refer to Salesforce’s official documentation: How Provider Network Management Works
Get to Know Provider Network Management: To understand the setup and configuration of PNM,
consult: Get to Know Provider Network Management
Conclusion:
By implementing the Provider Network Management add-on, payers can effectively recruit, credential, and onboard providers, thereby enhancing network efficiency, ensuring compliance, and improving overall provider satisfaction.
Question #34
Administrators at Bloomington Caregivers track patients1 doctor visits in Health Cloud. The administrators need to send all of their patients’ visit information to their Enterprise Resource Planning (ERP) system for a weekly billing cycle.
Which integration pattern should a consultant recommend for this?
- A . Nightly batch extract using an Extract, Transform, and Load (ETL) tool
- B . Fire and Forget with an Enterprise Service Bus (ESB) tool
- C . Request and Reply with an Enterprise Service Bus (ESB) tool
- D . ERP system to call the FHIR Billing API in Health Cloud
Correct Answer: A
A
Explanation:
For a weekly billing cycle, the most appropriate integration pattern is a nightly batch extract using an ETL tool. This approach efficiently handles large volumes of patient visit data while preparing it for billing in the ERP system.
Key Features of Nightly Batch ETL:
Scheduled Processing: Automates the extraction and transformation of visit data at predefined intervals (e.g., nightly).
Data Transformation: Formats the data as required by the ERP system.
Scalability: Efficiently handles large datasets for periodic billing processes.
Why Other Options Are Incorrect:
B. Fire and Forget with ESB: Not suitable for scheduled bulk data processing. Fire-and-forget is better suited for real-time, event-driven integrations.
C. Request and Reply with ESB: Used for synchronous, real-time integrations, which is unnecessary for a weekly billing cycle.
D. FHIR Billing API: Health Cloud does not natively provide a FHIR Billing API, and this option assumes capabilities that Salesforce does not currently offer.
Reference: Batch Data Processing with ETL Tools
Salesforce Integration Best Practices
A
Explanation:
For a weekly billing cycle, the most appropriate integration pattern is a nightly batch extract using an ETL tool. This approach efficiently handles large volumes of patient visit data while preparing it for billing in the ERP system.
Key Features of Nightly Batch ETL:
Scheduled Processing: Automates the extraction and transformation of visit data at predefined intervals (e.g., nightly).
Data Transformation: Formats the data as required by the ERP system.
Scalability: Efficiently handles large datasets for periodic billing processes.
Why Other Options Are Incorrect:
B. Fire and Forget with ESB: Not suitable for scheduled bulk data processing. Fire-and-forget is better suited for real-time, event-driven integrations.
C. Request and Reply with ESB: Used for synchronous, real-time integrations, which is unnecessary for a weekly billing cycle.
D. FHIR Billing API: Health Cloud does not natively provide a FHIR Billing API, and this option assumes capabilities that Salesforce does not currently offer.
Reference: Batch Data Processing with ETL Tools
Salesforce Integration Best Practices
Question #35
Bloomington Caregivers needs to easily view all of the complex associations between patients, personal relationships, healthcare practitioners, other people, and organizations in healthcare.
Which Health Cloud feature should a consultant leverage to meet this requirement?
- A . Actionable Relationship Center
- B . Care Team
- C . Enhanced Timeline
- D . Patient Card
Correct Answer: A
A
Explanation:
The Actionable Relationship Center (ARC) in Salesforce Health Cloud provides a 360-degree view of complex associations between patients, their personal relationships, healthcare practitioners, and organizations. It visually represents these relationships in an interactive graph, helping care coordinators understand and manage these connections effectively.
Key Features of ARC:
Relationship Visualization: Displays all relevant relationships for a patient, including family members, caregivers, and healthcare providers.
Interactive Interface: Users can click on entities to view detailed information and take actions like assigning tasks or sending messages.
Customization: Supports the addition of custom relationship types tailored to the organization’s needs.
Why Other Options Are Incorrect:
Care Team: Focuses on defining and managing members of the care team but does not provide a visual representation of all relationships.
Enhanced Timeline: Tracks patient interactions chronologically but does not map relationships. Patient Card: Displays patient-specific information but lacks relationship visualization capabilities.
Reference: Actionable Relationship Center Overview
A
Explanation:
The Actionable Relationship Center (ARC) in Salesforce Health Cloud provides a 360-degree view of complex associations between patients, their personal relationships, healthcare practitioners, and organizations. It visually represents these relationships in an interactive graph, helping care coordinators understand and manage these connections effectively.
Key Features of ARC:
Relationship Visualization: Displays all relevant relationships for a patient, including family members, caregivers, and healthcare providers.
Interactive Interface: Users can click on entities to view detailed information and take actions like assigning tasks or sending messages.
Customization: Supports the addition of custom relationship types tailored to the organization’s needs.
Why Other Options Are Incorrect:
Care Team: Focuses on defining and managing members of the care team but does not provide a visual representation of all relationships.
Enhanced Timeline: Tracks patient interactions chronologically but does not map relationships. Patient Card: Displays patient-specific information but lacks relationship visualization capabilities.
Reference: Actionable Relationship Center Overview
Question #35
Bloomington Caregivers needs to easily view all of the complex associations between patients, personal relationships, healthcare practitioners, other people, and organizations in healthcare.
Which Health Cloud feature should a consultant leverage to meet this requirement?
- A . Actionable Relationship Center
- B . Care Team
- C . Enhanced Timeline
- D . Patient Card
Correct Answer: A
A
Explanation:
The Actionable Relationship Center (ARC) in Salesforce Health Cloud provides a 360-degree view of complex associations between patients, their personal relationships, healthcare practitioners, and organizations. It visually represents these relationships in an interactive graph, helping care coordinators understand and manage these connections effectively.
Key Features of ARC:
Relationship Visualization: Displays all relevant relationships for a patient, including family members, caregivers, and healthcare providers.
Interactive Interface: Users can click on entities to view detailed information and take actions like assigning tasks or sending messages.
Customization: Supports the addition of custom relationship types tailored to the organization’s needs.
Why Other Options Are Incorrect:
Care Team: Focuses on defining and managing members of the care team but does not provide a visual representation of all relationships.
Enhanced Timeline: Tracks patient interactions chronologically but does not map relationships. Patient Card: Displays patient-specific information but lacks relationship visualization capabilities.
Reference: Actionable Relationship Center Overview
A
Explanation:
The Actionable Relationship Center (ARC) in Salesforce Health Cloud provides a 360-degree view of complex associations between patients, their personal relationships, healthcare practitioners, and organizations. It visually represents these relationships in an interactive graph, helping care coordinators understand and manage these connections effectively.
Key Features of ARC:
Relationship Visualization: Displays all relevant relationships for a patient, including family members, caregivers, and healthcare providers.
Interactive Interface: Users can click on entities to view detailed information and take actions like assigning tasks or sending messages.
Customization: Supports the addition of custom relationship types tailored to the organization’s needs.
Why Other Options Are Incorrect:
Care Team: Focuses on defining and managing members of the care team but does not provide a visual representation of all relationships.
Enhanced Timeline: Tracks patient interactions chronologically but does not map relationships. Patient Card: Displays patient-specific information but lacks relationship visualization capabilities.
Reference: Actionable Relationship Center Overview
Question #37
A medical device organization needs to track account information and its geographical details to provide information to representatives onsite.
Which three objects support this scenario? Choose 3 answer
- A . Location
- B . Healthcare Facility
- C . Facility Address
- D . Clinic Location
- E . Account
Correct Answer: A, B, C
A, B, C
Explanation:
To track account information and its geographical details, the following objects in Salesforce Health Cloud support the scenario:
Location:
Represents the physical location of a healthcare facility, such as a hospital or clinic.
Tracks details like address, contact information, and geocoordinates for mapping purposes.
Facilitates integration with tools for location-based services or routing.
Healthcare Facility:
Represents the organizational entity (e.g., hospital, clinic, or medical practice).
Stores information about the type of facility, services offered, and affiliations with healthcare networks.
Facility Address:
Stores detailed address information specific to a healthcare facility.
Enables differentiation between multiple addresses for the same facility, such as billing and physical addresses.
Why Not the Other Options?
D. Clinic Location: This object is not part of Health Cloud’s standard data model.
E. Account: While Account is central to tracking organization details, it does not specifically address geographical details.
Use Case Implementation: By combining Location, Healthcare Facility, and Facility Address objects, organizations can provide comprehensive geographical and organizational data to representatives, enabling efficient onsite operations.
Reference: Health Cloud Data Model Documentation
Geolocation Features in Salesforce
A, B, C
Explanation:
To track account information and its geographical details, the following objects in Salesforce Health Cloud support the scenario:
Location:
Represents the physical location of a healthcare facility, such as a hospital or clinic.
Tracks details like address, contact information, and geocoordinates for mapping purposes.
Facilitates integration with tools for location-based services or routing.
Healthcare Facility:
Represents the organizational entity (e.g., hospital, clinic, or medical practice).
Stores information about the type of facility, services offered, and affiliations with healthcare networks.
Facility Address:
Stores detailed address information specific to a healthcare facility.
Enables differentiation between multiple addresses for the same facility, such as billing and physical addresses.
Why Not the Other Options?
D. Clinic Location: This object is not part of Health Cloud’s standard data model.
E. Account: While Account is central to tracking organization details, it does not specifically address geographical details.
Use Case Implementation: By combining Location, Healthcare Facility, and Facility Address objects, organizations can provide comprehensive geographical and organizational data to representatives, enabling efficient onsite operations.
Reference: Health Cloud Data Model Documentation
Geolocation Features in Salesforce
Question #38
A customer wants to view and navigate to critical insurance, clinical, and primary care physician information on a patient’s profile.
Which Health Cloud capability should a consultant implement?
- A . Patient Path
- B . Advanced Patient Card
- C . Enhanced Timeline
- D . Enhanced Highlights Panel
Correct Answer: B
B
Explanation:
The Advanced Patient Card in Salesforce Health Cloud provides an organized and navigable view of critical patient information, such as insurance, clinical data, and details of the primary care physician. This feature allows healthcare providers to access key data quickly within a patient’s profile.
Key Features of Advanced Patient Card:
Data Aggregation: Consolidates insurance, clinical, and provider information in a single, easy-to-navigate view.
Customizable Fields: Allows organizations to configure the card to display the most relevant information.
Improved User Experience: Designed to streamline the workflow of care providers by providing quick access to key data.
Why Other Options Are Incorrect:
Patient Path: Focuses on tracking patient milestones rather than critical information at a glance.
Enhanced Timeline: Provides a chronological view of patient interactions, not immediate profile data.
Enhanced Highlights Panel: Displays high-level patient data but lacks the depth and configurability of the Advanced Patient Card.
Reference: Advanced Patient Card Overview
B
Explanation:
The Advanced Patient Card in Salesforce Health Cloud provides an organized and navigable view of critical patient information, such as insurance, clinical data, and details of the primary care physician. This feature allows healthcare providers to access key data quickly within a patient’s profile.
Key Features of Advanced Patient Card:
Data Aggregation: Consolidates insurance, clinical, and provider information in a single, easy-to-navigate view.
Customizable Fields: Allows organizations to configure the card to display the most relevant information.
Improved User Experience: Designed to streamline the workflow of care providers by providing quick access to key data.
Why Other Options Are Incorrect:
Patient Path: Focuses on tracking patient milestones rather than critical information at a glance.
Enhanced Timeline: Provides a chronological view of patient interactions, not immediate profile data.
Enhanced Highlights Panel: Displays high-level patient data but lacks the depth and configurability of the Advanced Patient Card.
Reference: Advanced Patient Card Overview
Question #38
A customer wants to view and navigate to critical insurance, clinical, and primary care physician information on a patient’s profile.
Which Health Cloud capability should a consultant implement?
- A . Patient Path
- B . Advanced Patient Card
- C . Enhanced Timeline
- D . Enhanced Highlights Panel
Correct Answer: B
B
Explanation:
The Advanced Patient Card in Salesforce Health Cloud provides an organized and navigable view of critical patient information, such as insurance, clinical data, and details of the primary care physician. This feature allows healthcare providers to access key data quickly within a patient’s profile.
Key Features of Advanced Patient Card:
Data Aggregation: Consolidates insurance, clinical, and provider information in a single, easy-to-navigate view.
Customizable Fields: Allows organizations to configure the card to display the most relevant information.
Improved User Experience: Designed to streamline the workflow of care providers by providing quick access to key data.
Why Other Options Are Incorrect:
Patient Path: Focuses on tracking patient milestones rather than critical information at a glance.
Enhanced Timeline: Provides a chronological view of patient interactions, not immediate profile data.
Enhanced Highlights Panel: Displays high-level patient data but lacks the depth and configurability of the Advanced Patient Card.
Reference: Advanced Patient Card Overview
B
Explanation:
The Advanced Patient Card in Salesforce Health Cloud provides an organized and navigable view of critical patient information, such as insurance, clinical data, and details of the primary care physician. This feature allows healthcare providers to access key data quickly within a patient’s profile.
Key Features of Advanced Patient Card:
Data Aggregation: Consolidates insurance, clinical, and provider information in a single, easy-to-navigate view.
Customizable Fields: Allows organizations to configure the card to display the most relevant information.
Improved User Experience: Designed to streamline the workflow of care providers by providing quick access to key data.
Why Other Options Are Incorrect:
Patient Path: Focuses on tracking patient milestones rather than critical information at a glance.
Enhanced Timeline: Provides a chronological view of patient interactions, not immediate profile data.
Enhanced Highlights Panel: Displays high-level patient data but lacks the depth and configurability of the Advanced Patient Card.
Reference: Advanced Patient Card Overview
Question #38
A customer wants to view and navigate to critical insurance, clinical, and primary care physician information on a patient’s profile.
Which Health Cloud capability should a consultant implement?
- A . Patient Path
- B . Advanced Patient Card
- C . Enhanced Timeline
- D . Enhanced Highlights Panel
Correct Answer: B
B
Explanation:
The Advanced Patient Card in Salesforce Health Cloud provides an organized and navigable view of critical patient information, such as insurance, clinical data, and details of the primary care physician. This feature allows healthcare providers to access key data quickly within a patient’s profile.
Key Features of Advanced Patient Card:
Data Aggregation: Consolidates insurance, clinical, and provider information in a single, easy-to-navigate view.
Customizable Fields: Allows organizations to configure the card to display the most relevant information.
Improved User Experience: Designed to streamline the workflow of care providers by providing quick access to key data.
Why Other Options Are Incorrect:
Patient Path: Focuses on tracking patient milestones rather than critical information at a glance.
Enhanced Timeline: Provides a chronological view of patient interactions, not immediate profile data.
Enhanced Highlights Panel: Displays high-level patient data but lacks the depth and configurability of the Advanced Patient Card.
Reference: Advanced Patient Card Overview
B
Explanation:
The Advanced Patient Card in Salesforce Health Cloud provides an organized and navigable view of critical patient information, such as insurance, clinical data, and details of the primary care physician. This feature allows healthcare providers to access key data quickly within a patient’s profile.
Key Features of Advanced Patient Card:
Data Aggregation: Consolidates insurance, clinical, and provider information in a single, easy-to-navigate view.
Customizable Fields: Allows organizations to configure the card to display the most relevant information.
Improved User Experience: Designed to streamline the workflow of care providers by providing quick access to key data.
Why Other Options Are Incorrect:
Patient Path: Focuses on tracking patient milestones rather than critical information at a glance.
Enhanced Timeline: Provides a chronological view of patient interactions, not immediate profile data.
Enhanced Highlights Panel: Displays high-level patient data but lacks the depth and configurability of the Advanced Patient Card.
Reference: Advanced Patient Card Overview