Microsoft MS-721 Practice Exams
Last updated on Oct 22,2026- Exam Code: MS-721
- Exam Name: Collaboration Communications Systems Engineer
- Certification Provider: Microsoft
- Latest update: Oct 22,2026
DRAG DROP
Your company has a Microsoft Teams deployment.
You need to configure meetings to meet the following requirements:
• The company logo must be added to meeting invites.
• Users must be prevented from selecting the webinar meeting template when creating a new meeting from the Teams client.
What should you configure to meet each requirement? To answer, drag the appropriate options to the correct requirements. Each option may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content. NOTE: Each correct selection is worth one point.

You need to implement the planned changes for the lunchroom device in the Toronto office.
What should you use?
- A . hot desking
- B . call hold
- C . a calling policy
You have Microsoft Teams Phone handsets.
You need to receive an alert when a handset of an executive goes offline.
What should you do in the Microsoft Team admin center?
- A . Create a Teams app setup policy and assign the policy to all executives.
- B . Create a configuration profile for IP phones.
- C . Register the handsets by using remote provisioning.
- D . Modify the device state rule.
HOTSPOT
You have a Microsoft Teams deployment
You need to assign Microsoft Teams Rooms Pro Management portal built-in roles to the following users:
• Admin1: Must be able to view the update management status of all Teams Rooms accounts
• Admin2: Must be able to view reports on the Teams Rooms accounts
The solution must follow the principle of least privilege.
Which role should you assign to each user? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

HOTSPOT
You have a Microsoft Teams deployment
You need to assign Microsoft Teams Rooms Pro Management portal built-in roles to the following users:
• Admin1: Must be able to view the update management status of all Teams Rooms accounts
• Admin2: Must be able to view reports on the Teams Rooms accounts
The solution must follow the principle of least privilege.
Which role should you assign to each user? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

You need to recommend a PSTN solution for the Teams Phone deployment at the retail sites. The solution must meet the technical requirements.
What should you include in the recommendation?
- A . Teams Calling Plans
- B . Direct Routing without media bypass
- C . Operator Connect
- D . Direct Routing with media bypass
You need to recommend a PSTN solution for the Teams Phone deployment at the retail sites. The solution must meet the technical requirements.
What should you include in the recommendation?
- A . Teams Calling Plans
- B . Direct Routing without media bypass
- C . Operator Connect
- D . Direct Routing with media bypass
HOTSPOT
Your company has a branch office named Branch1 that has limited network bandwidth.
The company has a Microsoft Teams Phone deployment.
You need to limit the amount of data the Teams client utilizes when users are in Branch1.
How should you complete the command? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

In the Microsoft Call Quality Dashboard, you discover an increasing trend of poor-quality calls.
You need to implement a solution to identify problematic sites.
Which two actions should you perform? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.
- A . Run the CQD User Feedback (Rate My Call) Report.
- B . Create a building data file.
- C . Upload a file to the Tenant Data Upload page.
- D . Upload a file to the Reporting Labels page.
- E . Create an endpoint data file.
- F . Install the Power Bl connector for Call Quality Dashboard (CQD).
You have a Microsoft Teams Phone deployment. Direct Routing is enabled for all users. The users can place and receive PSTN calls.
You need to create a new user policy to provide four-digit extension dialing for users to call analog endpoints that connect to the Session Border Controller (SBC).
Which three actions should you perform? Each correct answer presents part of the solution.
- A . Create a trunk translation rule.
- B . Create an IP phone policy.
- C . Assign a dial plan to the users.
- D . Assign an IP phone policy to the users.
- E . Create a voice normalization rule.
- F . Create a tenant dial plan.


