CompTIA 220-1102 Practice Exams
Last updated on Oct 01,2026- Exam Code: 220-1102
- Exam Name: CompTIA A+ Certification Core 2 Exam
- Certification Provider: CompTIA
- Latest update: Oct 01,2026
Which of the following Wi-Fi protocols is the MOST secure?
- A . WPA3
- B . WPA-AES
- C . WEP
- D . WPA-TKIP
An organization’s Chief Financial Officer (CFO) is concerned about losing access to very sensitive, legacy unmaintained PII on a workstation if a ransomware outbreak occurs. The CFO has a regulatory requirement to retain this data for many years.
Which of the following backup methods would BEST meet the requirements?
- A . A daily, incremental backup that is saved to the corporate file server
- B . An additional, secondary hard drive in a mirrored RAID configuration
- C . A full backup of the data that is stored of site in cold storage
- D . Weekly, differential backups that are stored in a cloud-hosting provider
A customer has a USB-only printer attached to a computer. A technician is configuring an arrangement that allows other computers on the network to use the printer.
In which of the following locations on the customer’s desktop should the technician make this configuration?
- A . Printing Preferences/Advanced tab
- B . Printer Properties/Sharing tab
- C . Printer Properties/Security tab
- D . Printer Properties/Ports tab
A new service desk is having a difficult time managing the volume of requests.
Which of the following is the BEST solution for the department?
- A . Implementing a support portal
- B . Creating a ticketing system
- C . Commissioning an automated callback system
- D . Submitting tickets through email
A customer calls desktop support and begins yelling at a technician. The customer claims to have submitted a support ticket two hours ago and complains that the issue still has not been resolved.
Which of the following describes how the technician should respond?
- A . Place the customer on hold until the customer calms down.
- B . Disconnect the call to avoid a confrontation.
- C . Wait until the customer is done speaking and offer assistance.
- D . Escalate the issue to a supervisor.
An administrator received a new shipment of mobile devices. Per company policy, all enterprise-issued devices must have two authentication methods, and the organization has already enforced the use of PIN codes as one method.
Which of the following device features should the administrator enable?
- A . Smart card
- B . Biometrics
- C . Hard token
- D . One-time password
Which of the following macOS file types requires mounting before installation?
- A . .pkg
- B . .zip
- C . .app
- D . .dmg
A technician is troubleshooting a Windows 10 PC that is unable to start the GUI. A new SSD and a new copy of Windows were recently installed on the PC.
Which of the following is the most appropriate command to use to fix the issue?
- A . msconfig
- B . chkdsk
- C . sfc
- D . diskpart
- E . mstsc
A computer technician is investigating a computer that is not booting. The user reports that the computer was working prior to shutting it down last night. The technician notices a removable USB device is inserted, and the user explains the device is a prize the user received in the mail yesterday.
Which of the following types of attacks does this describe?
- A . Phishing
- B . Dumpster diving
- C . Tailgating
- D . Evil twin
A technician is setting up a new laptop. The company’s security policy states that users cannot install virtual machines.
Which of the following should the technician implement to prevent users from enabling virtual technology on their laptops?
- A . UEFI password
- B . Secure boot
- C . Account lockout
- D . Restricted user permissions