Cisco 500-444 Practice Exams
Last updated on Oct 22,2026- Exam Code: 500-444
- Exam Name: Cisco Contact Center Enterprise Implementation and Troubleshooting
- Certification Provider: Cisco
- Latest update: Oct 22,2026
Which CLI command manages the Java Keystore Certificate in Windows CCE servers?
- A . PROCMON
- B . OPENSSL
- C . System CLI
- D . Keytool
What are two functions of a SIP Proxy Server? (Choose two.)
- A . centralizes dial plans
- B . connects to Call Router
- C . handles box-to-box redundancy
- D . helps to centralize the administration and call control
- E . load balancer for HTTP and SIP
What are the Active and Configured CUIC Users for the 2K deployment model?
- A . 100/600
- B . 200/400
- C . 200/800
- D . 200/1200
Which two validations will be completed for the PCCE production deployment model on an ESXi server? (Choose two.)
- A . Linux verification for containers.
- B . The hypervisor provides enough power.
- C . The lab is deployed properly.
- D . Ensure that the correct servers are on the correct sides.
- E . Correct RAM and CPU are being deployed.
Which account does PCCE wizard use for logins to access the appropriate server and enable interfaces, databases, and protocols?
- A . Setup login
- B . Windows login
- C . Local administrator login
- D . Service Account login
Which two editors are available to update the Finesse layout?(Choose two.)
- A . XML editor
- B . HTML editor
- C . JSON editor
- D . YAML editor
- E . Text editor
What are two upgrades for Common Ground? (Choose two.)
- A . updates IP address as appropriate
- B . in-place upgrades exist on VMs
- C . updates Hostname as appropriate
- D . includes migration of windows registry
- E . includes database migration
Which three statements describe fails in the high availability of Cisco Unified Intelligent Contact Management central controller? (Choose three.)
- A . If ICM Logger side A fails, router side B cannot send historical info to ICM Logger side A and is limited to ICM Logger side B.
- B . If the private LAN fails, the Peripheral Gateways are used to help determine the active call router side of the duplex pair.
- C . If ICM Logger side A fails, the impact of call processing is limited to ICM call router side A.
- D . If one ICM call router of a duplex pair of Cisco Unified ICM call routers fails, the surviving ICM call router recognizes the failure when it receives no response to heartbeats over the private LAN.
- E . There is no impact on call processing during a Cisco Unified ICM Logger failure.
- F . During Cisco Unified ICM call router failover processing, calls in progress in Cisco Unified Customer Voice Portal are disconnected, but all new calls are processed successfully.
What is the URL for the VOS O/S admin page?
- A . https://<FQDN>:8443/cmplatform
- B . https://<FQDN>:8443/osadmin
- C . https://<FQDN>:8443/vosplatform
- D . https://<FODN>:80/cmplatform
What must be enabled on the CUIC server for CUIC reports to show up in Finesse?
- A . PROXY
- B . Cross Origin Resource Sharing (CORS)
- C . Hazelcast
- D . JSONP
B
Explanation:
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/pcce/pcce_12_5_1/release/guide/pcce_b_1251_pcce-release-notes/pcce_b_1251_pcce-release-notes_chapter_010.pdf